McDonald's — Restaurant in Azusa

I had the worst experience at McDonald's the the manager a young man with the curly mustache I did not get his name Friday the 28th he was so beyond rude to me for transaction I had made two transactions and I did not have a receipt because when they asked if i wanted one i had said no its fine. ( i go everyday) and they did not give me my fillet sandwich I had to drive twice through the window ( because i had my autistic grandson in the car and then I went in person by that time I was very upset he said I had not ordered that. that I had ordered a chicken . all I did was give him my card they charged me I showed him my phone from my bank showed him the 2 transactions and then he went back and said I had ordered a chicken sandwich and for me to go get it from the car..I didn't have the chicken sandwich nor the fish by that time I told him my fries were already cold he said I had to go back in my car and go bring him the fries so that he can give me fresh ones and he also said that for this time he would trade me the sandwich I would have to pay the difference the thing was that he didn't give me any sandwich , i go every single day to buy fries for my grandson right after school I mean what customer service is that he's a manager he accused me of screaming to him. I did raise my voice because he just kept accusing instead of just giving me my order. It's like like I asked for a whole meal.. not one sorry came out of him. I really want to speak to someone above him.. there was no need for any of this.. gladly, i will drive 2 -3 miles to the...

So first time I went here was last week. My daughter ordered a nugget meal. I checked the bag. But when I saw the sauces I assumed the chicken nuggets we're in the bag. I saw the box but it was mostly covered with napkins. Okay cool she got her food. We came home. As she's taking her food out of the bag. There's no chicken nuggets it's a Big Mac. It was late so I didn't feel.like getting back in my car. So today I gave them the benefit of the doubt,. My daughter was a nugget meal again. The guy was really nice. He looked a little lost. But nice. So he had asked what we ordered,. I told him. First off they we're so damn slow. From the time we ordered from the time we got to the window. So I confirmed our order. He gives us the food. Yet I'm missing a few items. I tell him. He looks confused,. And gets one of the items. And again I have to remind him of the other item. He says oh okay. And gets it. So this time we got our complete order but it took a total of 25 minutes. I rather just drive to the mc Donald's on Alosta . I will never...

Awful service. All I ordered was a mcflurry, and when someone came to give my friend her food at the table he asked if I was waiting for my order still. When I said yes, he made a motion like he'd get it to me right away. When they brought my friend's food they had forgotten her drink, so she went and asked the cashier for a cup and the manager gave her a hard time about it. She also saw my drink sitting on the counter and it had apparently been sitting there. Firstly I had table service so they're suppose to bring it to your table, but secondly they didn't even call my receipt number for me to know to get it. We were pretty much done eating when they turned the lights off on us because they were closing (they close at 11 apparently, lights went off at 11:20), but didn't even have the courtesy to let us know a few minutes​ beforehand. There was only one other table besides mine but that's still extremely rude. Our cue to get out was just them shutting off the lights. Not sure if this is a newly opened McD's or something but honestly that's not an excuse for this kind...