A wedding cake was ordered here months prior to the wedding and the baker said he could recreate to cake asked for. 1 week prior the owner called and said the cake wasn't able to be recreated as told do to the "silver" flaking, that they only do gold and they couldn't get the silver yet the bride found the product on Amazon as they were talking. And that the coloring on the icing would couldn't be made. Yet after arguing and lots of yelling, the cake order was proceeded to be made.by them according to the picture given. Upon delivery of the cake by the bakery to the reception it was delivered leaned to one side as if they hit a bump hard and it tilted. They didn't say nthn about the leaning cake and were proud of it as if it was perfect and no apologies were given as they set it up knowing it was leaning to one side as if it were going to tip over. At that point my bride was heated towards the owner who was one of the delivery persons. She told them she would go to the bakery in a cpl of days to discuss the cake appearance, cant return it on the day of the wedding. We went to talk to the owner days after and hell broke loose as the owner was contempt that she delivered a good looking cake with the silver flakes and not worried about how it was leaning. All the owner could say was how hard she worked on the flaking yet it wasn't something that another bakery couldn't do with ease and wasn't still concerned about the lean. The cake had to be cut early do to we didn't want it to tip over and had to reposition it for the pictures so it wouldn't look bad. After we had cut the cake we noticed there wasn't sufficient supports nor long enough inside for a big 4 tier cake. Well at the bakery the owner still hadn't apologized for the ruined expensive cake, she kept blaming the cake decorator for the presentation of it BUT she is the cake decorator as she was telling us the week prior when she said she couldn't do the silver flaking or the side texturing. No accountability was she taking that she ruined it and was trying to pawn the blame on another worker. At the end of the day we will not ever nor recommend anyone to order cakes from here due to the experience we went through. There was alot of people at the wedding and all were disappointed by the bakery for what they did, they all know from where it was...
Read moreWent in the other day for the first time to get a quote for a cake...came in and the lady there was arguing with someone on the phone with them on speaker mode. It seemed that the lady calling wasnt getting a good customer service attention. The lady at the bakery was speaking in a loud voice and didn't care for us being there listening for the argument going on. We left a week later came back because we wanted to get a cake for my daughter's birthday bought it and left. She was very blunt and in a bad mood that day. So just left. The cake was gross and salty I don't...
Read moreThank you for the effort, but I asked for a cake with a bible on the side. And it for it to say happy anniversary and this is what I get. Sorry a tried to showed the picture. But anyways let me describe it. The cake is all white with a big white bulk square on top, I specifically asked that the Bible said Holy bible, and it to said happy 16 anniversary on the side of the bible. Well I have a 7yr old daughter that I think has a better and writing than...
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