Recently I have been trying local coffee shops, and i fell in love with Dagneys. Its easy to. But unfortunately here I am with a 1 star review. A couple months ago as i sipped my iced latte i had found a thick black plastic in my coffee. Lucky for me i did not swallow it. I call the shop and tell them what I found and they said it could be something from a machine they are fixing and asked if i would like to speak to the manager, I say no just wanted to give a heads up in case you didnât notice & i styaed away for a bit but couldnât resist the coffee and went back. Well this morning I order a latte, and while waitimg someone who ordered after me asked if her order was done, the barista told her no he was working on it. Almost instantly her coffee was done and i said âbruhâ. More of a comment to myself than directly to anyone. The Barista, sarcasticly looks and me from the machine and says your up next, the item you ordered we do not offer. (Its soft top ) Then looks again, and very rudely says coming right up. So when my coffee was done he says âYour coffee is ready⌠bruhâ very rudely. I told him it was not necessary and he got louder and trying covering up his sarcasm by saying things like âhave a nice dayâ. This happened in front of other customers as well as the cashier with bold glasses. I told him that people like him would stop me from coming to Dagneys and that the owner wouldnât appreciate the way he was acting. He very rudely stated she was in the back and i laughed and said ok, while he hollers âhave a nice day!â By this point everyone in the coffee shop is staring. Its disappointing how quickly he switched up his attitude on me and forgot customer service, over a comment that was not made to him. I will not be returning to Dagneys unfortunately. His name is Trent or Trenton.
I WOULD ALSO LIKE TO POINT OUT, LOOK WHO POSTED A 5 STAR REVIEW 3 HOURS...
   Read moreCool little spot in downtown Bako. Itâs pretty big you canât miss it. Right at the corner of Eye and 20th, itâs gonna be pretty much street parking. It is hard to find parking at some periods throughout the day.
Walking in, youâre exposed to a pretty hip coffee spot. Plenty of spaces to seat and work at, itâs definitely a place you can come to and study. Ambiance is pretty casual. Music is pretty soft so it wonât bother you too much. The baristas are very friendly, hipster themselves, good vibes to them.
For their drinks, Iâm always shooting to try mocha first, which is what I ended up getting. Gotta day not as much coffee in the drinks as I was hoping. I tasted way more milk than coffee. It was the same for the cappuccino as well.
Overall Iâd give this place a solid 4/5 stars. Good vibes, nice service, barista was super friendly, he got my order wrong but ended up switching it out and gave me an extra drink that he told me to give to somebody! Love the spirit! Service was very quick. Coffee was less than what I was expected but the people there made up for it. Otherwise Iâd say, I wouldnât be opposed to coming back for another try down the road. Your turn now to give it a...
   Read moreI have always heard good things about Dagnyâs, so I met a friend for coffee the other day.
The building is located in a good area with lots of parking, so that was nice.
The food case had me nearly drooling but I wasnât hungry enough to eat anything - this time!
Iâd love to go back to try a latte and a pastry. This time, I ordered a simple chai. The blend wasnât to my taste, but chai can be tricky so I wonât judge based on that one single drink.
We sat outside and let the world pass us by for a while. The seats are comfortable and the ambiance was nice and quiet. People were chatting away but were polite enough ti keep their voices down. No one seemed to bother anyone else.
Staff were polite and attentive. They engaged with regulars and I could tell why so many people recommend Dagnyâs.
There were some windows covered and the building is old, but it was refreshing to be in a successful cafe that didnât rely on a pretty storefront for business. It was authentic and well loved. I was very happy with my visit.
I will 100% return to try the food, enjoy the laid-back feel, and likely go through a few coffees! Iâll update my review at that...
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