Sonic Drive-In — Restaurant in Bakersfield

Ordered 2 drinks and a sandwich near 11:30 pm, waited 20 minutes for 2 drinks to be poured, okay its not like it was busy but I didnt mind waiting. An African American guy comes to deliver the drinks he seemed nice (at least we thought). we got our drinks, cool but its obvious my blueberry lavender lemonade was just lemonade, so we ring the buzzer "hey one of our drinks were wrong" he replies "what drink" we reply "the blueberry lavender lemonade" he says "thats what you got" and hung up? Ummm idk if its because ur pushing 40 and ur eyesight might be off but no it isnt what we got. So we buzz again and this time he ignores us. Its 11:50 im pretty sure you guys are supposed to work till close and even then it isnt our fault you took 20 minutes to make 2 easy drinks and heat a sandwich... so step outside to let them know our drink was wrong, it isnt even about the drink being wrong atp its just the sheer disrespect after we politely let them know that one of our drinks were wrong and we just wanted it remade, not so hard of an ask. Anyways idk if it was the manager but she was pretty large like very and wore a collared red shirt and through the glass said "were closed" ??? Yea you oversized cranberry you close in 10 minutes what is wrong with yall it wasn't even busy to be acting like this how are yall mad for doing a sub par job at ur sonic position?? What a professional crew you hired sonic working at this location, I'd hope you take action and do something to these terrible workers that...

We went late, around 9:30 or so in hopes of scoring some of those 1/2 price after 9 shakes. The half price shakes were over, so we ordered slushies. We ordered regular famous slushies, were charged for cream slushies and brought cream slushies. When we asked the car hop after a good 15 minutes to bring us the right slushies, she gave major attitude and stated that she already charged us for the cream slushies and went back in.....20 minutes later she came back out I told her that I didn't care about the money......that I would like my kids to have the slushies they ordered, she took my card refunded the charge overage then disappeared again, we never received the slushies my kids ordered. After sitting in the parking lot for another 15 min or so she came back out (without the slushes) and told us that the slushies were on her when asked about them then disappeared again.....needless to say by this time it was getting close to 10:30....we were hot and tired as it was a good 100 degrees. We left without our slushies......super annoyed at the level of customer service. We visit sonic often......however we won't be going back...

Love Sonic, ALWAYS have loved Sonic (the reason for 3* stars not 5*? If I order a 🍒 coke with extra cherries I'm paying ALMOST 3$ (I give a 5$ bc you're supposed to tip your carhop?) So 5$ for a 🍒 coke w extra cherries & EVERY time I get to the bottom not 1 single 🍒!?! :/ Come on Sonic employees!?! It's not rocket science. I worked at Sonic for 7 years from the time I was 15- until I was in college. Corndogs get mustard packet & a ketchup packet!?! (Cherry cokes are supposed to have cherries in them-) Ive worked every "station" inside a Sonic, these people half way do their jobs. If I were the owner of this store #? Or manager of it? I'd REALLY consider having an after hours mandatory meeting 4 everyone who works there!?! If you order something with chili & cheese on it, fries, tots, etc- it's supposed to be bagged differently than putting the chili & cheese fries or tots whatever- at the VERY bottom of the bag, then a burger on top (bc we don't really want chili & cheese we're just paying the 1$ 50€ to see it all get stuck to the top of the paper!?!) Come on guys u can...