Dunkin' — Restaurant in Ballwin

This is the third location and the third time that the order was screwed up. I ordered an extra large hot decaf. Coffee black no sugar Instead, I got a large coffee with cream and sugar. Put my coffee in my cup holder to let it cool down. Drove away 30 minutes later. Finally took a sip and it was the wrong coffee

They don't understand or speak english And i'm tired of dunkin' donuts, franchising out to foreigners

I am tired of spending money and getting the wrong product. Your company has gone downhill drastically in the past year I will soon stop drinking dunkin and going to only local coffee shops where people speak english and get your...

I pulled to the front for my order and they were still working on it. Since it is very cold over here I decided to close my window since it is around 11 degrees. I noticed the order was taking sometime so I looked down at my phone. After maybe a minute I looked up and they were ready with my order. I apologized to the lady but was met with a very nasty and rude tone, coupled with a very annoyed look. I myself have worked in the food industry. Being kind to customers should be a top priority....

Old donuts with strange aftertaste, I felt sick after eating them. The lady taking my order didn’t understand my order and got me the wrong donuts. Despite the convenience as this location is closer to my house, I recommend going to the one up the street just for the...