Spice Mantra, Ballwin — Restaurant in Ballwin

I was there during the grand opening day, i was trying the phone didn’t answered at all thought very busy and came there joined the line for walkin and even walk in order they are placing very late like there is only 10 people infront of me it took them 50 min to just place the order they are willingly taking orders slowly and i also noticed people asking why they ignore the phone and even the owners are there they simply ignored like they don’t care customers at all , what an attitude, and i received my order after 90 min placing initially told me 30 min then another 30 min then another 30 min , this is poor service when you can’t handle order don’t open the restaurant.

I was heavily disappointed with this kind pf attitude from restaurant and their owners towards customers, peoplle should stop encouraging thsese...

Just tried the newly opened Indian place in Ballwin and here’s the scoop:

Had the Spice Mantra Special Chicken Curry (medium) — bold, rich, and authentic. You can feel the heat (Indian medium, not American dampened down). The sauce was great, though a tad oily, and I wish there was more chicken relative to sauce.

The rice was mild — pleasant, but I wanted more aromatic flair. I suspect they used ponni rice, which makes sense given the South Indian flavor leanings.

The standout was chili garlic naan — garlicky, slightly spicy, chewy in the best way.

Pros: solid concept, strong flavors, good naan, promising start. Cons: sauce heavy, chicken-to-sauce ratio off, rice could be more expressive.

I’m planning to revisit and try more dishes — would suggest it for anyone who enjoys authentic Indian flavor with...

Today we went to Spice Mantra in Ballwin for their grand opening. The food was good, but the service was very disappointing. The girl at the front desk was rude and spoke to us with a bad attitude.

We are paying for our food, not getting it for free. So when we ask a question, we expect a polite answer, not disrespect. It felt like she didn’t care about the customers at all.

Because of this rude behavior, I don’t think I will come back, even though the food was nice. Please treat your customers with respect. that’s how your business will...