Orient Express — Restaurant in Baltimore

As my second experience at this particular restaurant, I must say, I wish I could give it all five stars, however, both times the women were extremely rude! My first time was with an elderly Asian woman who seemed as though she would have rather had daggers instead of eyes because the more kind and polite I was to her the meaner and more rude she was towards me. This second time I was very pleasantly surprised to meet the owner whom was a man that was beyond generous and very kind to everyone as I saw, and he was very willing to answer any questions that I had and very humbly accepted all of my praises and compliments as I must admit that my partner and I thoroughly enjoyed our meals and was very possibly the most genuine Chinese cuisine we both agreed we’d ever had in the Baltimore area and quite possibly for myself anywhere I have travelled in the US. Please believe me when I say that I have extensively traveled and have eaten at some of the most high end Oriental establishments! We rather quite enjoyed ourselves all the way up to packing up our leftovers and washing up in the rather clean restroom and upon exiting I ran into this middle aged Asian woman who throughout our meal I had noticed her looking at us with such disdain on her face that I chalked it up to her must have had a not so good night which we all can relate to, but me being who I am and believe that a smile and positivity can ultimately change someone’s night around even if for but a few moments especially when your customer is smiling and thanking them for such a wonderful meal and wishing her a very great evening but boy was I wrong! Instead of a returned smile and possibly a thank you was not in store for my departure of what I was expecting to become a new favorite place to dine! Instead I was quite clearly ignored, got to see what her eyes looked like when she rolled them at me and took her leave with a huff and puff which prompted me to lose my own smile and I couldn’t help but to call back and inform the very friendly owner of the way she treated myself and my partner and that besides her and the elderly lady from months earlier his restaurant had the potential to take over the authentic Chinese restaurant food and experience! He was very apologetic but that does not excuse the treatment of the female workers who I have had the unfortunate experience of meeting! So in conclusion of just one polite, kind, and positive man’s experience I would definitely recommend that you experience the food but would suggest take out unless you wish to be ogled and made to feel uncomfortable by the viscous vixens that are in and out of the back of the restaurant seemingly to scare away the paying customers! I honestly felt bad for the gentleman that claimed to be the owner because the only reason I could think of a kind man as he was to allow such unfriendly women to be a part of his staff is because they must be related!...

Terrible Food and Horrible Service, Absolutely Not Recommended!

Recently, I had an awful dining experience at this Chinese restaurant. Firstly, there were two strands of hair in my dish. I explicitly asked them to remake the dish for me, but the server's attitude was extremely poor. Instead of making a new dish, they only took it back and removed one of the hairs, which was extremely disappointing. Despite my reminder that there was still a strand of hair left in my dish, they took no effective action.

In addition, this restaurant requires customers to pay in advance for dine-in service, including tipping. This practice made our dining experience even worse. In a situation where we had already paid our tip, it was appalling to see the server treat customers so rudely and with no regard for our feelings.

In conclusion, not only is the food hygiene at this restaurant questionable, but the service attitude is abysmal. I strongly advise everyone to stay away from this restaurant to avoid experiencing such a...

I love Red Pepper, I think their food is excellent, and the service is great. This place has the same owners and the same menu but not the same quality. I never send food back, I hate making a fuss and everything's always my fault. But the sweet and sour ribs were frankly bad. It was overly sweet, weirdly watery, and the meat was hard, as if it had been precooked. Our server was very friendly but kind of pushy and didn't really ask us how the food was. The next time we saw our server they were bringing us the bill. We told them we didn't like the dish, they insisted it must be not to our taste because they sell a lot everyday. And that was the end of the conversation. It was so strange to get that response. I wouldn't make a big deal about it but the we paid 70 between 2 people for a meal that was not good. In this economy??

My mom wants to add that the banister to go upstairs is very dirty. She said, "How long has it been since they cleaned it? A...