Hibachi Express Highland City — Restaurant in Bartow

Had a very lackluster first-time dinner experience at Teriyaki Madness in Highland City Lakeland. We came with another couple on a Friday night for take-out. About half-way home they called my cell and said they got one of our sides wrong, no big deal to me but they asked us to turn around and bring it back! No compensation for our trouble, they just wanted the side back so they could give it to the customer who ordered it! They came out to the car with our correct side dish and switched it out - That's a little concerning to me as we could have done anything to that original side dish while in the car on the way home, I hope they didn't really give it to the customer. Standard procedure would be to bring us the correct side and let us keep the wrong order which we have already have in our possession for 15 minutes by now. Really makes me wonder, what else they do behind closed doors. To make matters worse when we finally got home to eat our food it was cold and everyone's steak was dry and tough. The Miso Soup tasted like it was scooped out of a nearby lake, heated in a microwave and served, it was just plain nasty. The couple we were with had been to "theirs" in Winter Haven many times and said that one was so much better, including the service. I will give this location one more shot since the reviews are so high and everyone has a bad day, but it won't be...

Mmmm need a sushi place that isn’t going to break the wallet but is still really tasty? Well, I welcome you to Hibachi Express!! Really, their sushi is so affordable it’s fantastic, and that’s coming from a current broke college kid. Not only is their sushi pretty darn good for the price, but they have a lot of other great Thai/ Asian food as well, like lo mein, shrimp, and rice combos that are also yummy options. I’ve gone a couple times and I have a lot of friends who love this place. Also, one time I came in at 9 pm, when they were supposed to close at 930, so I felt bad and was worried they maybe wouldn’t serve me since it was so close to their closing time. But they were more than happy and got me exactly what I wanted still with a smile on their face! There were even more people who came in later than me, around 915 and they were still served just like normal. That just really impressed me because so many places will start shutting down an hour or so before closing and they’ll get really defensive if you come in close to closing time, but nah these guys are different and awesome! Highly recommend for my...

We went to hibachi express for lunch the other day and we ordered two pieces of salmon and two pieces of tuna sushi to start. The salmon sushi tasted OK but the tuna sushi smelled and tasted a little off like it was not fresh.

The tables in the restaurant were dirty and sticky from previous guests but it was 11 in the morning so I’m assuming nobody cleaned it from the day before.

My wife ordered the steak teriyaki lunch special and I ordered the chicken teriyaki lunch special.

My wife is complaining that her steak was so overcooked that it was hard and crispy. My chicken teriyaki was not really recognizable as chicken it looked more like chicken jerky? Over cooked and burned. Also the sauce had a burned old grease wok flavor.

The meat was not good at all so I tried the fried rice. The fried rice had a very funny off taste to it.

At that point the two of us declared the lunch an in-edible and left with our plates on the table full of food.

Previous to this the worst Chinese food I have eaten in Polk County was at the China one restaurant off Lakeland Hills Boulevard...