The Plaza Restaurant — Restaurant in Bay Lake

This tiny restaurant is located right next to the Plaza Ice cream Parlor in Main Street, Magic Kingdom across from Casey's Corner. It's small but has MANY perks that outweigh this small negative factor. Let's begin!I made reservations for lunch (1PM) two days before so it was not difficult at all to reserve. I wasn't too happy about the long wait time regardless of us having reservations though. Anywho, the staff was friendly and kept us informed the entire time.

Once we were seated, I truly realized how tiny this restaurant is! I was surprised at the availability in reservations, especially that I was able to book again for the 4th of July... We were given an allergy friendly menu and a regular menu. My mother is allergic to nuts and my aunt is allergic to uncooked pepper and we had zero problems ordering. We were not limited at all, we could almost have anything on the menu- just modified. It was fantastic! Our server Matt was not very good, honestly. He wasn't very attentive and didn't give me any refills at all.

We ordered the loaded fries as an appetizer and it includes bacon, ranch, lettuce and tomatoes. It's so good! As entrees, we ordered the bbq Mac and cheese, the meatloaf, and a burger. We obviously wanted to try it all! LOL Everything we ate was exquisite. The pork was so flavorful and so was the meatloaf. The burger was good but it was not the winning plate of the evening. We also ordered two desserts. We ordered a ice cream "sundae" with fudge & a banana-chocolate chip brownie with ice cream that was allergy friendly. I put quotes around the word sundae because it was literally only ice cream and hot fudge. No whip cream, no sprinkles, nada. I don't know why I was expecting more. The banana dessert was dreadful, but the entrees and appetizers were so good that it did not affect my opinion on the restaurant. Like I previously mentioned, I already made reservations to come back for dinner on 4th of July for dinner. The menu is a tad different but not by much. The pricing was one of the best parts. My party of 3 ordered one appetizer, 3 entrees and 2 desserts. We paid $100 including tip. Now do keep in mind, I have the tables of wonderland card that allows me 20% off but I have to pay %18 gratuity. To me, it's still a great deal because I'm a good tipper and it actually saves me money. I would rate this a 4 star restaurant and probably the best value for your money in the...

It's not often that I come to a Disney park restaurant and say, that was good. But this day I did! We came to the Plaza to see what it was all about. And at the time they had a monte cristo on their menu. Can't pass up that opportunity.

We showed up at our reservation time, you can't eat anywhere in Disney without a reservation nowadays, and got seated in that little windowed nub that gave us a great view of the castle. Very nice. Our server was super cool. Very good service.

We started off with an app, the Seared Crab Cakes (Served with Apple Slaw and a Zesty Aïoli). These were simple and small, but very crabby, which is all I can ask for. And the sweet, acidic slaw with the zesty heat of the aioli really made this a nice little app you could find at a real restaurant.

Then, for my main entrée, I got the The Main Street Burger (7oz All-Beef Patty topped with Cheddar, House-made Bacon, Lettuce, Tomato, Sunny-side Up Egg, Beer-battered Onion Ring, and Roasted Poblano-Mayonnaise served on a Flour-dusted Kaiser Bun).

This was a good burger. Wow. A nice, soft Kaiser that was sturdy enough to hold up to the juicy, well-cooked patty. Nice, thick slices of bacon, a beautiful egg, and a massive piece of eye candy that is your onion ring. I was very surprised at the quality of this burger. Please, don't hesitate to order this, if you're considering.

I also got to try a monte cristo sandwich. It's not currently on their menu, so I don't have details, and you might not be able to order it, but if you run into it, this thing is Decadent. There is nothing light about this. It's heavy, and fried to the max, and just what I was looking for.

We had fries as our sides. Standard. We had a hot fudge milkshake for dessert. Standard. Overall, this place is one of the better places to get food at Magic Kingdom. Don't squander this...

“Everything was magical at Disney until we had to eat here.”

We had a reservation at The Plaza Restaurant in Magic Kingdom, checked in on time, and followed every step correctly. Despite this, we were only seated 45 minutes later, and that was after I had to complain and insist on being allowed inside. No one seemed to care about the delay or our reservation, and I was never approached or updated—I had to demand answers myself.

The staff at the entrance appeared completely disinterested, distracted by their phones, merely waiting for tables to clear without any urgency. To add to the frustration, I saw dozens of people with reservations scheduled much later being seated before us. Somehow, our reservation couldn’t even be located properly. How can Disney have a reservation system that simply doesn’t work?

The real issue wasn’t just the delay—things like that can happen—but the awful attitude of the staff. It was clear they had no interest in helping or offering any semblance of care. When we were finally seated, our server was visibly angry, looked at us with a bad attitude, and made us feel incredibly uncomfortable throughout the meal. To make matters worse, the server didn’t even bring us water—something so basic it’s almost hard to believe.

I want to emphasize that I am a very patient person who rarely writes reviews like this. I understand that things can go wrong and delays happen. However, what we experienced today was simply too much. The lack of professionalism, the poor service, and the way we were treated were unacceptable.

Everywhere else in the park, Disney’s magic is about making guests feel loved and cared for. This place is the exception.

I do not recommend The Plaza Restaurant at all. Save your time, energy, and money for places where Disney’s standard of service is...