Ordered curbside pick up. That is a joke, had to go inside to pick up. When inside, there was no order to checking on or out customers. In fact, I was picking up a curbside order. I went in after realizing they were not going to Bring my food out. I go in, no one has any urgency or interest in customer service. I stand at the pick up window, only to be ignored for two people ordering. Since I am being ignored, like I am invisible , I go to the order line. All this time I cannot even get eye contact from the "employees". As i I stand there waiting for someone to ask, are you picking up or ordering? Nothing, crickets, remember they don't see me, 6 foot 1 inch 240 pounds! They Don't see me. Yet, they see three white men that came in after me, all greeted with, can I help you or are you picking up an online order? They were served. However, after seeing this and their lack of wanting to serve me, I say I'm picking up an order for Bedingfield, the guy, hands me a bag, without ever acknowledging me. Really! I fellow black gut. I am utterly astonished. I leave and take my order home, only to find as you would suspect, my order is wrong, did not get items ordered, and thus is after they said they have no collard greens.i had to substitute. I understand many places are short handed, but this was not the case. They just did not care about basic customer service. The food was cold, plus the hush puppies tasted like old oil. The ribs were cold, really man!!!!!! This was not late at night, we talking 545 on Sunday. I should have known by the lack of customers on a Sunday, dinner time n no one, was ordering. Buy at your own risk. If I get City bar b q again it will not be from this location. Don't waste your time, unless u like spending top dollar for some BS!