Saturday night. Not very busy. At least 12 empty tables. Service was HORRENDOUS. When you charge full fare for an 8 year old to eat, your service should be full fare also. I can get past the fact that the server was, apparently, a trainee. But, when 3 different people pass my table and can't see that there are 3 empty water glasses, I'm wondering what the problem is. And when the woman, that passed my table 3 times while the glasses were empty, and only stopped to turn down the fire (which only made for longer cook times), kept glaring at us, it only served to exacerbate the situation. The only time anyone showed a real urgency in getting to our table was when my son got fed up with waiting for water and went and got 2 pitchers and brought them to the table. Suddenly we had 3 people eager to see about us.
And so all is clear, just 1 week earlier, we went to another restaurant 35 miles away, and spent $80 for 4 people. After a 2 hour wait Boiling Crab was stupendous. Phenomenal service and great food. For which we happily tipped 25%.
Bottom line... $68 for crap service and marginally decent food. Last time I'll ever go there. I guess that's what I get for trying to patronize businesses in my neighborhood. Next time I'll just go to the place I like in Cerritos. Less expensive. Better service. And a FAR better experience.
And I've already told at least 5 people about the crappy experience. I will be telling more people. And if you are Belllko, you know exactly which 3 people were at your restaurant on Saturday night, 2/21/15. And you know why there was no tip left. Keep your preformed notions to yourself. YOU are the reason there was no tip.
I FORGOT TO MENTION... The shears for cutting the meat were FILTHY!!!!! And when I asked for another pair, from the glaring broad, she came back with another pair that was even nastier. I guess dish water is in as short supply as...
   Read moreIf I could give 0 stars I would. We arrived at 8:00pm on a Friday night, restaurant was pretty empty. We informed the waiter the rest of our party was on their way and we’d be a total of 11, he proceeded to seat us and offered us water. About 5 minutes later a waitress comes out and asks us if our party had arrived when it was obvious they hadn’t, we told her they were 15 minutes away. She then came back 5 minutes later and told us it’s a maximum of 2 hours we told her if we’d known we would have waited to be seated. She laughed and said oh no, time starts once you order the food. Our party arrived 8:20 we ordered drinks and only half of us were served we then ordered the 19.99 “all you can eat” and were told we could order 3 meats each time, she brought us 2 meats only, we reminded her of the drinks and she brought them out. We continued to order meats and at 9:25 we ordered a round and she told us last call when the two hours weren’t up yet. We waited on our order for 15 minutes and had to ask about it she then brought it. She proceeded to take the sauces when we were still using them. She brought out our check while we were still eating and came back a couple minutes later we told her we weren’t ready to pay yet. Honestly this has been the worst customer service I have ever experienced. We’ll definitely not be...
   Read moreThis is a hidden gem! I've tried pretty much every Korean BBQ place in So Cal and this place is hands down the best! The quality of the meat is incredible for the price. Not only is it one of the best tasting meats, but everything that I tried was flavorful nothing drybor flavorless like many places out there, YES even the one in Fullerton!!!! If you are in the area don't think about it twice , the service is awesome too. Can't wait to go back.
I now have been here several times after my initial review and each time was better than the time before. I can confirm that this is by far the best Korean BBQ without a doubt the qualyti price ratio is incredible.
My highest recommendation...
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