Cold Stone Creamery — Restaurant in Bellflower

I went here last night and got my family dessert. I ordered 4 cups of ice cream ( 2 Love it’s and 2 Gotta Have it’s). My order was about $45. There was only one person packing ice cream. When I arrived there was only a family of 3 inside. From my arrival to departure I was here for at least 30 minutes. The young man was trying but he needed more help. There were some people in the back but no one came out to assist him. All my ice creams were filled to different capacities. One of them had spilled ice cream around the cup. I also felt they could had been mixed better. But I felt bad for the young man and I didn’t want to make matters worse. He was kind but I was very disappointed as I had been anticipating this...

There was a long hair found mixed in with the ice cream and when it was brought to the attention of the attendant, she questioned why was part of the ice cream eaten and then returned, this was of course in a rude manner, the girl who said she was the manager wanted me to wait for 30 minutes before she could return my money and got really hostile and aggressive to the point where she was screaming and yelling bad words. To the owner, please review your camera for 02/12/24, 4:50 to 5:00pm to see what your employee/manager way of handling your business. So sad because we used to come and buy ice cream at this location for...

Ordered 2 icecream tacos through DoorDash and apon arrival had them taken out the freezer, fully wrapped in plastic. Less than 30 seconds later outside the door I check to see them and one was literally less than half the size of the other… it was very tiny. I paid 20$ for both so I go in and ask to exchange it for one of normal size (still fully in plastic, unopened) and I’m asked why then told no I can’t exchange and then walked away from. Still...