Burger King — Restaurant in Bellingham

They stole my money and now they won't give it back. The milkshake machine was broken, I paid for a milkshake via the app and when I showed up to get it, they told me they had nothing for me and I had to use the app to get my refund. I used the app and they gave me a choice. Get a coupon for the amount of a refund. Or a cash refund. I thought the coupon was reasonable so I chose that. But they didn't explain that the coupon expired, and then the restaurant was closed for renovations. So when I finally went to use it, the coupon was gone. And now, neither the restaurant, nor the app will make good. We are talking about $5 here. And don't tell me it's only the app that bears responsibility. The store was paid at least a cut of what I paid for that milkshake I never received. So now, the result is that I went from a customer who had newly discovered that this was a pretty decent place to pick up dinner on my way home from the mall, to a person who never wants to patronize this business again. I mean, if they offered me a free milkshake I would at least have been satisfied. But the people in the restaurant are like "talk to the hand" as soon as I tell them it was something I ordered thru the app. It's the rudest, least customer friendly experience you can get from one of these places. Clearly they don't care one iota about customer satisfaction. Certainly, it's not worth $5 or a free milkshake.

I waited posting this review to get a reply from customer service too. They don't care. They are happy to keep my money and not re-issueme a coupon and lose my business. Probably just a bunch of billionaires who don't care about anyone...

Burger King is a fast-food restaurant chain that specializes in burgers, fries, and other quick-serve items. Founded in 1954 in Florida, United States, the chain has since grown to become one of the largest fast-food chains in the world, with locations in over 100 countries.

Burger King's menu features a variety of burgers, including the signature Whopper, as well as chicken sandwiches, salads, and sides such as onion rings and chicken nuggets. The chain also offers a range of breakfast items, including breakfast sandwiches and pancakes.

Burger King is known for its flame-grilled burgers, which are cooked over an open flame to give them a distinctive flavor. The chain has also introduced several innovative menu items over the years, such as the Impossible Whopper (a plant-based burger) and the Chicken Fries (strips of chicken in the shape of french fries).

In recent years, Burger King has made efforts to improve the healthfulness of its menu, including reducing sodium and saturated fat in some items and introducing lower-calorie options.

With its recognizable branding and widespread availability, Burger King remains a popular fast-food destination for people of all ages who are looking for a quick and...

Vera is the MVP of the Morning Shift — No Cap.

Let me tell you something: not all heroes wear capes… some wear headsets and run the Burger King drive-thru like it’s a command center. And Vera? She’s HIM in headset form. The GOAT of breakfast orders.

Every morning, without fail, she’s there holding it down like clockwork. Today we pulled up, ordered two Egg-Normous Burritos (you already know we had a special request on deck), and a side of French Toast Sticks. Most folks fumble the order before we even hit the window—but not Vera. She runs that setup like a boss.

Order? 🔥 Perfect. Service? 🔥 Fast and friendly. Energy? 🔥 On point every time.

She doesn’t just get the job done — she elevates the whole experience. Vera makes that drive-thru feel less like fast food and more like a morning ritual. Like she’s saying, “I got you” before the sun’s even fully up.

To the management: if you don’t already know what kind of gem you’ve got, Vera’s the type of employee you build a franchise around. Loyalty like that deserves flowers. Give her a raise, give her a crown, give her the keys to the kingdom — because she’s EARNING it every single shift.

Appreciate you, Vera. Stay...