Panda Express — Restaurant in Bellingham

Honestly, this mall suffered through the pandemic and the last time that I was at this panda express was probably about five years ago. It felt a lot different this time around as the guy working was not the most enthusiastic nor customer service-based and had not really added anything to our experience. Don’t get me wrong, I know this isnt a dine in restaurant by any means, but a “hello” or merely speaking to us could have added to our interaction. We had ordered the plate combo which has rice or noodles and two entrées. I had gotten noodles, orange chicken, and green beans and beef and then we got a fried rice combo with beef and broccoli and orange chicken. For starters, the selection wasn’t as large as it usually is, as it only featured items on one side of the glass instead of having a whole array of items (which I get, is probably by demand or determined by busy-ness). Everything we got would have been our usual suspects and easy crowd pleasers as fast food Chinese goes, but it all sort of fell flat. Chicken seemed extra battered, rice and noodles felt not as fresh and things just really weren’t too enjoyable. It wasn’t enough for us to go back and say anything of course because it’s not like it was inedible or served cold and at the end of the day it’s just a food court. Am I still going to order Panda Express? Probably LOL. But this was just one experience that was...

5 Stars – Exceptional Service at Panda Express (Bellis Fair Mall Location)

I had a great experience today at Panda Express #226, thanks to an outstanding team who went above and beyond to make sure everything was just right.

Helaina (AM) personally helped me get my order exactly how I wanted it—she was kind, attentive, and made the process smooth and stress-free. It really meant a lot to be treated with such care.

Rebecca at the front line was friendly and efficient, greeting me with a smile and handling everything professionally. Zach and Dan were on point in the kitchen—everything was fresh, hot, and perfectly prepared.

You can tell this crew works well together and takes pride in what they do. Their positive energy and attention to detail made my visit feel special. Thank you all for the excellent service—I’ll...

HORRIBLE CUSTOMER SERVICE. To start with, there were three people working that I could see, no other customers, and I stood there for at least five minutes before even being acknowledged because the stupid girl behind the counter was to busy chatting with a woman who wasn't buying anything about Jesus. When I finally got to order, I ordered the $10 meal, then quickly learned that was a joke. It's supposed to be a meal, but the small drink is an extra $2, several of the food items were considered 'premium so they were any extra $2, each, one egg roll is $2. By the time I got out of there, my $9.95 lunch was $18. I will never go there again. That girl, Brandi, needs to be fired, worst customer service I have seen in a long time. Only reason I gave one star was because I can't...