Six years ago I walked into a Ben Bridge store looking for a little promise ring for my girlfriend before she went off to college in a different state. I had never bought jewelry before so it was intimidating, but I never forgot how incredible the customer service was at Ben Bridge. They helped me find the perfect ring that she wore almost everyday for years. So when I was ready to propose to her last year (2019), I knew I had to come back to Ben Bridge. After looking at their selection of rings, I couldn’t really find anything that felt right. However, my Ben Bridge rep Pryscilla mentioned that we could try designing something custom! And after a couple of design changes over 2 weeks, she nailed it! When you have somebody who is this PASSIONATE about their work and genuinely cares about your love story, it makes ring shopping so simple and memorable. I’m glad I trusted Pryscilla to help me during this important time. She has a huge heart and takes care of her clients! I highly recommend Ben Bridge for custom projects, and if you’re at the Bellingham location ask...
   Read moreBuyer beware! My boyfriend bought me a necklace here for my birthday. A year later the chain broke. Took it and had chain replaced under their plan. Replacement chain came apart in less than 2 days! $400 Pendant lost! Ben Bridge didn't care, even after I told them the new chain was a flimsy piece of junk. Luckily my boss found my necklace 5 days later at work. I took the necklace into a local jewelry who said the chain was a display chain and not to be worn. I spent $200 buying a nw chin so the pendant won't be lost. Jeweler said Ben Bridge should be taking care of their customers but since they won't he'll be happy to have...
   Read moreI worked with sales associate Amanda at Ben Bridge inside Bellis Fair Mall and had the BEST experience ever. My fiancé and I had just gotten engaged the day before and we came in to get the ring sized down. Amanda immediately matched our excitement level and was such an upbeat and joyful person to work with. She made us feel so special.
The ring came back earlier than expected — just 5 days!! — and Amanda was the one to call me and tell me. She remembered who I was and we both got so excited over the phone. Overall, this Ben Bridge exceeded our expectations, and Amanda was a gem to work with!...
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