Eero's — Restaurant in Berkeley

The food was decent and they had a live band which was good!

They had two servers who just weren't doing their job. I want to say when they came over they were very kind, but they just never came over. They were talking to each other and another lady who was their friend but I don't believe worked there. They would walk around checking on table every 15 minutes or so? Brought me to my table, 15 minute wait to order; order food and drink, 15 minutes until they bring the drink over; 15 more minutes until the food. They did check in several times during a 10 minute period while I was eating, I don't know if someone came by and told them to work, but they soon went back to just talking.

After I finished the food just started waiting, knowing that they will come by, but not for awhile. When they finally came over I immediately handed them my card, because I know if I let them leave it would have been another 15 until they took it. They took my card and about 1/3 of the other tables, as multiple tables were done, also just waiting for them to come over. The ladies were just talking to each other the entire time, we could all see they weren't waiting on others.

Again, they were kind, but from a 4 star hotel I expect much...

Candace was my server who brought an elegance of conversation and delight to the atmosphere. After a nice consultation about the menu, I selected the Crab Cakes to start, Burger/Fries Entree, and the Gooey Butter Cake to finish off the meal. All 3 were well prepared, and flavorful. I enjoyed the hotel bar's complimentary punch with my dinner, and once again was surprised just how good it was. I travel a lot for business, and don't expect much from Hotel Restaurants. The food here and Candace's service will definitely have me staying at the Renaissance when I can. Atmosphere is a 3, because well, it is a...

The root beer glazed wings were a whopping $20. I asked for it to be extra crispy, the host said the sauce would have to come on the side then. When I got it, the sauce was on it and it wasn't extra crispy. The glaze didn't taste bad, but something was a bit off. The next day I felt nauseous and all I kept smelling and thinking about was the chicken. Safe to say, I had a bit of food poisoning because...