Giin Thai Canteen — Restaurant in Berkeley

I reallyyyyyyy REALLY wanted to like this place since it's only two blocks from where I work and the food is decent. However, the last couple of times I've gone there, I've had issues. I once ordered spring rolls that cost me almost $10 to only be disappointed by the unauthentic taste and shortage of portion. I basically got two small chubby wrapped spring rolls, with coleslaw veges and fresh-out-of-the-pan hot tofu pieces.

The last time I went, I ordered their Mushroom eggplant basil dish, with chicken. When receiving my order, I noticed that the portion was a tad bit on the short side but assumed it was because of the huge bowl it was served in. After a couple of bites, I couldn't find any mushrooms or bell peppers. I let the cashier know and apparently, they were out. Why would you serve the item when you don't have all of the ingredients, and sell it for the same price of almost $10? Ridiculous. He told me he'll comp me the next time I go back, but how is he going to keep track of...

We had been to this place before and thought it was pretty good but this time my wife found a rock in the brown rice. Its really not the fact that she almost broke her tooth on a small piece of granite looking rock (she did break the rock in two), its the fact that when we called they had nothing to say and nothing to offer. The person who took her call literally said "sorry, thank you, good bye" and hug up the phone on her. When she called back to talk with the manager they were no where to be found and even after emailing the manager we have heard nothing. Truly unacceptable customer service. We wont be eating there again as we would rather give our business to other places like Easy Creole who has stellar customer service...

I Asked the girl at the register if there was any dairy or animal products in the yellow curry. She said no. So, I ordered yellow curry with veggies. While eating the curry I noticed there was a couple pieces of chicken in my curry. Not enough to where they messed up the order but enough to know that all the curry is cooked in the same pot and that if you order yellow curry they just sift out the chicken. I find this disappointing. Also was a bit annoyed that they have a $20.00 minimum for visa etc. If you don't meet the minimum you pay 50 cents. A bit strange for dining in or take out. Typically this is more common if you order delivery. The...