Subway — Restaurant in Berne Township

Made an online order to pick up in store. Ordered 6 12’ subs drove to store on East Main st. Which is my location pick up since I live close. Got home and 3 of the meatball subs I ordered had burnt meatballs. I call the store since the app gives you no option to review your order. The women who answered the phone was rude and kept saying I had to of got my order from another store I assured her I did not even explained that there was an interview going on when I had walked in to pick up my food she was nasty and said no then that was not this store don’t know why she was lying worst costumer service ever! I have recipes and my online app that shows time and day and the store location how much more proof can you have! I will not be going back to this subway again just hope that other stores have better...

The place looked clean and fresh. The people working, did not. The woman initiated the process by saying "what do you want" then proceeded to be frustrated when I ordered too slow or even when I knew what I wanted and ordered "too fast". The lady putting the veggies on the sandwich was incredibly rude and I actually had to correct her when I asked for cucumbers and she put bellpeppers on instead. Then she huffed and...somehow managed to aggitatedly finish.

Then....a small child comes out of the back/kitchen area. No shoes. Long hair, not restrained. It cannot be compliant with health code to have a child back there, and I KNOW that having someone barefoot in a commercial kitchen isn't...

I won't pretend I've eaten at this establishment, but let me clarify that it wasn't for lack of trying! Multiple times, I've tried to place online orders to pick up from this location, and multiple times, every item on the menu has been listed as out of stock. How does a sandwich shop that's 200 yards from a freaking KROGER run out of DELI MEAT?!? And yes, I understand that some lazy employee probably falsely marked it as such, but the issue isn't being resolved. Thankfully, Kroger had everything we needed to make our own sub's, we spent half the price, and they were double the quality. I won't make another attempt at...