Baby BBQ Fire — Restaurant in Berwyn

I am a food critic with my own very successful podcast, I would've given them ano star rating, but Google doesn't allow you to leave a comment without giving a star which I think is b.s. the girl working the front counter was nice probablyher 1st job, she asked the guy in the back if I could get just the rib tips he told her no, which is confusing considering I didn't ask, or want a price reduction I wanted just the rib tips not the meal meaning no sides if they were smart all they had to do was charge me for the meal, & give me no sides which is what I wanted... Instead of enduring a food education class i decided to cut my loss, & theirs, & I walked out, & they lost a very valuable customer considering I have a high amount of subscribers on my podcast; & I will make it my life's mission to make sure that the ppl of Chicagoland & the visitors of Chicagoland know to never ever go here, bcuz they don't know how to satisfy a customer so, prospective customers please be aware that the rating they have is Google algorithm hogwash; bcuz they are not worthy of...

I won't change the review until something changes. I've tried ordering from this place 4x. I either get put on hold for 10+ minutes or they don't answer. I've been here in person to order a slice before and believe me the pizza is good but the service requires a lot of work. Assuming the older gentleman making the pizza is the owner again ASSUMING. Will I ever get the opportunity to enjoy a full pizza?

UPDATE: Feb 2th 2025 I stated I wouldn't change the review until I saw change. I've ordered pizza, wings, pasta fries by phone 5x since my last review. The food is great. They definitely improved on customer service. The lobby is very clean always room to sit. The delivery is quiet fast, i have yet to have an issue. All in all GREAT JOB. It's nice to know that the business takes the time to read the reviews to fix minor issues before...

First time going here for a quick fix. Wife order the fettuccine with shrimp and scallops. She ate it all. She said it was delicious. I had a medium pizza with sausage, green peppers and mushroom. Very good pizza. (Update). The italian beef special was bland. Beef was light in color and lack the seasoning juices. It was just plain. No peppers. No cheese. Cheese fries good. Spaghetti with meatballs ok. Chicken...