Burger King — Restaurant in Bessemer

This location is the lowest service ever. I went through drive-through because the door was locked. Waited 20 mins on meal so entered in open side door to inquire of long wait of my meal. Went inside waited 15 more mins for meal not ready. Long line waiting through drive-thru. Live 3 mins in the area home. Opened my meal to know satisfaction bacon, cheese Croissant looked Disgusting. Bacon over cooked Croissant dried out. Took it back since I don’t live far in distance. Spoke to a worker who prepared the meal of my complaint he went got his Store Manager name Brandon. He said he couldn’t offer the money back $2.30 from my part of my meal of $9.00. He offered me to come back anytime and get a sandwich if I would like. I elect to never purchase anything meal there ever again. Service is 0% and the is about the same. I never received a receipt for my meal too. This place is the worst restaurant in the Bessemer area. Eat there you at your risk....

Got there at 11:00 pm and they said they were closed. They advertise closing at 12am.This is like the third time this month this has happened. I drove too far to have to turn around cause they want to closed early. If you say you close at 12pm then that's what y'all need to do. So I called and ask for the GM name so I can complain. Dude wouldn't give me the name. Y'all need to fire and re-hire cause the people working for you now is turning your money away cause they too lazy to work until closing. This happened on 4/29/18 just in case y'all want to address the manager who keep turning down your money. Things like this makes people hate having to come to your store when they want Burger King. I will be going up there early tomorrow. I need to know why y'all allow your employees to be so inconsiderate of your customers. I'm very upset with academy's Burger King. Yall need to fire them if they don't...

This the worst burger King ever! I got a whopper meal and they pulled me up to wait on my food and I just knew since they had me pull up and wait 20 minutes at that i said yes my food gone be hot. I didn't mind waiting at all cause I know you wait when you want fresh food. They brought my food out fries brown as hell like they were cooked in old grease then on top of that they were cold. I ended up going to Macdonald's and getting a fresh order of fries for just a dollar cause I used their app. Macdonald's fries were so fresh hot and good. I should of went there and got my whole meal. I spent almost 13 dollars on one meal and it was cold. I will never go back to burger King again off of Academy drive. They don't care about customer service and will serve you anything!!!...