This has always been one of my favorite stores. I have received wonderful customer service and friendly staff.. even a few minutes after closing if time passed and I didn't know they were closing or they at least made sure you could hear the intercom. ..tonight.however.. .it was so different and they were extremely rude. I have family in retail and I understand wanting to go homes but follow company protocols and be friendly . Tonight.. they made several announcements but they were so quiet and mumbling that I figured they were talking to each other.... not customers. When I got up tho the register .. they announced they were closed it was 8:59. and would not check me out. I had been in the store for over an hour and had over 200.00 in my basket. One outfit was for a birthday present the next day. The little girl at the register would not even hold the items so I could come back!! I asked for a manager which she said they did not have on sight. I will give all of my money to Cato if that is how they want to be. I still had 1 min and they did not make customers alerted ...
Read moreWhether to find a white tank top for my boy but didn't find one. Instead, I left with a shirt for him. As I was checking out The cashier, Ms. Pat and I started conversing. She was a beautiful energy. We talked about how God is always there to make sure we have what we need and no one can disrupt that. How people need to be more concerned and encourage one another bc we are not solely her to make sure our needs are met, but to help and be a light to others. She was so pleasant and had a beautiful smile that matched her glow and energy. Thankful for running into people like that....
Read moreStopped in for the first time in a very long time the other day! I was looking for a hat since I’ve purchased hats’ from them before! The manager Sonya was so very friendly and kind. She told me they were in transition between summer and fall and they get new arrivals on Thursday. I will definitely be going...
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