Dr. Sandwich - Olympic Blvd. — Restaurant in Beverly Hills

Disappointing Service Despite Decent Food

I recently visited this shawarma restaurant and had an extremely frustrating experience. To start, I asked the cashier if the shawarma plate came with fries, and they assured me it did. However, when the plate arrived, we were told it doesn’t come with fries but with four sides instead. Had I known this upfront, I would have skipped the sides entirely.

On top of that, during the same order, I noticed the 1 lb shawarma option was priced the same as the shawarma plate, so I asked how much meat comes with the plate. I was told half a pound. Naturally, I opted for the 1 lb option, expecting double the amount of meat. But when the order arrived, the amount of meat was exactly the same as on a regular plate, just served in a paper dish instead. When I brought this up to the server, they changed their answer, saying the plate comes with a little less than half a pound. Confused, I asked why I’d pay the same price for less meat, have to buy a pita separately, and miss out on the sides. Instead of addressing the issue, the server said, "You're lucky we gave you more than a pound. A pound is a pound, and the plate is filled with our hearts." They then rudely told me to sit down before my food got cold.

If I could take back the 15% tip the person I was with left, I would do so in a heartbeat. Needless to say, I won’t be returning. My dad, who works across the street, warned me about their poor service from his own bad experiences. I only gave two stars because the food itself was decent, but the service was absolutely unacceptable. All we expected them to do was stand by...

The hummus is good, but they are way overpriced. This is basically a fast food mediterranean diner, so the price has to reflect that but they charge as if they are a much higher end restaurant. This neighborhood has a lot of competition in Jewish, Kosher and Middle Eastern food and that specific location has a history of restaurants opening and closing and I feel the restaurants before them that closed did so cause they too were too expensive.

I bought a small take home plastic container of hummus for about 10 bucks. You can buy the same container of Hummus for half - about 5 bucks at Whole foods or at any one of the various Israeli or Jewish supermarkets in the area like Samy's on Fairfax that has their own label homemade tasting Hummus that's very good.

We live in a time where many people just want to order take away or take out and eat at home and Mediterranean food offers a healthy and relatively cheap option.

I believe that people going to Dr. Sandwich aren't looking for a high end dining experience but rather for fast and cheap healthy tasty food for the whole family.

I've seen so many restaurants like Dr. Sandwich with good Middle Eastern food fail and close over the last few years cause their prices were too high for this area and after the initial curiosity the customer base dwindled.

I've gone to Dr. Sandwich 3 times and the place was always empty. I think their food is solid and hope they stay in the neighborhood so I hope they lower the price of their food by 25-30 % - especially their take out foods like their Hummus containers - so that they will be competitive and not...

Mediterranean food has a very special taste in my heart. Good shawarma, falafels and rice pilaf vermicelli can be hard to come by especially fast, fresh and QUALITY spots. Back in NY I loved my cheap and yummy falafel sandwich spots. Though this place isn't cheap, I can rationalize the higher price for the very apparent quality of ingredients and love put into the preparation. The shawarma is not the glued-together ground meat kind that you may get from some fast-food joint, it's actual chopped up pieces of chicken and turkey. The hummus is very fresh, thick, and super creamy. They have a host of great salads to stuff your sandwich with(which you have the choice of pita, baguette, and laffa). Biting into my sandwich I could tell that this bread is very freshly baked and was soft and chewy instead of your typical dry or preservative/additive laden store-bought pita. I'm looking forward to trying the other meats and the falafels...