Candy Town USA — Restaurant in Billings

Great place to go if you have about 50-80 bucks to spend (at least) on not-that-much stuff lol. We're not poor or even close to it, but holy hell this place is overpriced. Yet, we go here often enough that I can't decide if I should just stop whining like a petulant child, or just stop going. But they have those little, delicious strawberry hard candies. You know, the ones old ladies have with the chewy centers? How am I supposed to say "no" to that? But honestly, this isn't a candy store you go to casually. It's expensive as all-Hell, and families looking for just a fun outing to buy candy should consider going elsewhere, because you can seriously buy most of this stuff at a gas station or stores at the mall for much cheaper. I think a lot of the pricing is due to the atmosphere, which is admittedly really fun. But it ain't worth "Those three tiny bags of candy will be $68"-fun. I realize specialty shops gotta make a buck, but it kinda takes the nostalgia out of getting candy with your kids when you have to take a second mortgage out on your house when you head to the cash register lol. Let's calm down, Candy Town. But I can't quit you, either. Someone help me lol. As for my 4/5 stars for service, we've been in three times in the past two months, and two of the cashiers seem to be related(?) They look alike anyways and they chat a lot while you stand there waiting for them to finish their conversation. The people who work the candy shop thing in the back seem overworked and I've had them rush by me a few times as if they're stressed out and I'm in their way, which was weird because I was decidedly OUT of the way intentionally so I wouldn't disrupt their work. It seemed like they just hated customers in general lol (which, I can't blame them--people suck. But fake it til you make it, ladies). As a business owner myself, maybe chill on the attitude. But they had a fricken Santa Claus here who was nice as hell. How can I give 3 stars when there's a Santa Claus. You can't. Lol Plus, Mrs. Claus was there too, and she'll probably beat me with a flip flop (or wooden clog) if I don't vote highly on service after all of Mr. Claus's...

For a five year old kid, the place is a dreamland! For someone that pays attention to customer service, they definitely miss the mark, at least on my son and I's visit on Father's day. With the exception of one of the four or five teenage girls working, not one of them looked happy to be at work. They completely ignored my son and his curious mind and his various and typical five year old questions. I even heard one of them mention about either myself or another group that our timing of sense of humor (nothing other than two fathers joking around about their kids having fun in THEIR establishment) "wasn't ideal" (they were close to closing time). But regardless of time, in a place like that you need to have people working there that have a smile on their face from start to finish. People come there to put smiles on the faces of their kids and their families and if the people working there don't have or can't have a smile on her face even if it's faked, shouldn't be working any customer service job let alone one that caters to families and kids. The prices are also a little high but that's to be expected in a novelty store like they are and the rating of this review is not affected by...

I recently visited this location for the first time. I was impressed with the decor, style and sheer amount of options available. It has the feel of an old fashioned candy store and soda shop all in one. They offer wrapped candies, bulk candies and multiple different types of fresh popcorn, carmel/candy apples, fudge, chocolates and more. You can also order many different types of ice cream treats. I found the prices for things such as ice cream, apples and fudge to be comparable to similar stores. I give this shop 4 stars because their asking price for basic candies (M&Ms, snickers, suckers, etc) to be extremely overpriced. If you are looking for a specialty treat I recommend visiting. It would be a great place for date night or a night out with the kids. I have not tried any of their products yet so I will review again once I do but I feel confident my eyes were not deceiving me on the deliciousness of the treats. Bring some quarters as well, the shop offers some fun old fashioned games...