Usually I have a good experience at this location, but June 11th I took my daughter to get a malt. I ordered a large chocolate malt and a large orange cream shake. I was asked if I wanted whipped cream and I said yes. When I got to the window, a girl with pink hair gave me the orange shake with no whipped cream so I asked her to put some on it. She acted like it was such a huge hassle, said nothing and rolled her eyes at me and put a tiny squirt of whipped cream on it. Then she gives me a small malt after I ordered a large. So I told her I ordered a large not a small and she shoved the small into my hand and scoffed and rolled her eyes again. She didn't say anything to me this whole time and just kept having an attitude. She finally gave me the large malt after we waited while she stood there with her back against the window shaking her head for 5+ minutes. I get sometimes people have a bad day but this was the most appalling service I've gotten in a long time. Genuinely had me wondering if she spit in my drink because of how bad her attitude was. I get food at this location frequently and this experience has made me want to avoid this place...
Read morefood was fine but lady taking orders didnt know what she was doing. I went to pay with a gift card today and wasnt sure if i was suppose to swipe it through the machine or give it to her. I tried swiping it and it didnt go through so i held the card out to her and said it didnt work. she stared at me weirdly for a few seconds and took the card. after she was done she gave me the receipt but not the card. i asked her if there was any left on the card and she said the remainder was on the receipt and didnt give me my card back. I thought maybe i didn’t understand and the line was pretty backed up so i left. After i was done with my food i went back up and asked for the card back because there was still 4 dollars on it and she didnt say any and just handed...
Read moreOrdered a chocolate blizzard specifically asked for chocolate soft serve with cookie dough and Oreo pieces.... They handed me a Oreo with vanilla ice cream Ordered a banana split with 3 topping flavors and when they handed it to me the ice cream was literally already melted like soup and running out the sides of the dish Ordered a pumpkin pie blizzard with extra whip cream and they handed me that one with the whip cream being the size of a fifty cent piece ... overall experience was terrible and will not be back to that...
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