Burger King — Restaurant in Biloxi

This exact location has been a ‘usual’ dine stop for the past near a year, being immediately outside a Keesler AFB gate. I had no issues until, without warning nor ANY attempt to advertise or explain a full-dollar ADDED to the 2 Big Kings for $5 National pricing. So, couple weeks ago, I wondered why a $6 charge, and explored to locate what happened, on my own. Today, the same lackluster service took it all up a ‘dozen notches.’ The ‘manager’ was absolutely racially-disparaging to me, and a fellow White potential customer, unrelated and full stranger to me, named Jerry FELT it as well! He is a local. He stated this location is VERY unkind, relentless in anti-White disparaging, and uncaring. Many instances to him, he explained. I drove 2 hours and wanted to use their dine-in today, for I actually had a real distressing need to urinate. Being 53 and diabetic, disabled… it comes with my ‘territory.’ Locked doors. Posted ONLY are the hours for legal dining (dine-in, drive-thru). Dine room has been open for months. Hours posted include 6am open dining area Monday-Saturday! At around 7:20am locked. Got an open door by young employee, who simply stated they were closed and we all could use the Drive-Thru. She was immediately uncomfortable when I said they are actually open, that I needed to use the restroom after a 2 hour drive, and to order breakfast. She repeated one more time, then was shoo-ed away by a 35-45 year old Black female manager. This ignorant person chose to add that they were waiting on a few workers. I stated, 3rd time, needed restroom (drove 2 hours, was gonna order B-fast after restroom use, etc…). She stated the ‘worker short blurb’ before closing the door on us while I was still reiterating the ‘legality of hours’ and even asking if I could JUST use restroom and then go order from car after! I already immediately contacted BK HQ and started an incident. I also now am never using this location again. Suggest you all consider the...

I love this Burger King. I am NOT a morning person. At all. I come to this burger King on my way to work every day. The crew here is literally the highlight of my day. They probably don't even know how positively they have effected my life by just being warm and caring people. I have not had a bad experience at this location even one time. Doesn't matter if it was drive through or dine in, every time I get amazing service! It's the little things they do. I know those little things are extra. I know those little things should not be expected. But when they do have time they really do go above and beyond. Two examples: 1. I ordered some cookies. They warmed them up for me. I don't expect that, but I appreciate it so much! No other bk has ever done that for me. 2. I brought my little girl between breakfast and lunch. I wanted breakfast, she wanted lunch. They took care of us! And she is a diva! Lol! The cashier was so patient and kind to her. I don't expect things like this from fast food! I am sorry to see that some have had a negative experience here. I'm just not one of them. I will continue to come and enjoy the food and...

I have been visiting this Burger King for quite some time, and unfortunately, the experience has consistently been extremely disappointing. The restaurant never seems to be able to retain staff, which results in disorganized and unprofessional service. The employees frequently appear disinterested in their work, often prioritizing personal phone calls over assisting customers or preparing food. The lack of attention, courtesy, and basic customer service standards makes every visit frustrating.

This location operates with little regard for customer satisfaction or efficiency, and it has consistently proven to be the worst Burger King I have ever visited. The only reason I continue to return is due to its proximity, not because of the...