Dilworthtown Inn — Restaurant in Birmingham Township

Looks like the end of an era. Last night was the worst experience I have ever had at the Dilworthtown Inn and I've been visiting a couple times a year for thirty-two year. Gone are the tuxedo wrap waiters and matradee. We arrived greeted by young woman in a sweater-like poncho pleasant but not the professionalism I expected. In the bar, a very vocal bartender informed everyone in earshot –repeatedly- that he was making all the drinks and there was no one working the service bar. I can attest to the truth of his statements because I waited close to thirty minutes to place my drink order. We were also informed that it was the manager’s night off and the staff didn’t know what they were doing. We were escorted to our table by a gentleman sporting a blue plaid shirt weighed down by a ring of keys suited for janitorial duty! Our waiter was flummoxed that we had specially ordered the tableside Caesar Salad. Long time patrons know that the creation of the tableside Caesar Salad was part of the allure on Saturday nights. We should have skipped the salad, it was prepared with as much care as a fast-food sandwich. The flavor of lemon and salt abused our taste buds as we choked down the bitter greens to mask our dismay in a vein attempt to salvage what was supposed to be a special night for my wife. The restaurant was clearly understaffed. When our food finally arrived the waiter ran by us asking if everything was okay, just after the plates hit the table. Well the food wasn’t okay. My filet was tasty but tepid at best. My daughters’ chicken dishes were chewy and cold. My wife’s duet (surf and turf) was piping hot except for the carrots, which were raw. All the meals lacked the care and precision we return for year after year. When we finally got our waiter’s attention to explain about the chicken dishes he balked saying he stopped back to the table and no one said anything. He finally agreed to take the meals off the bill as they sat nearly untouched. To make up for the numerous errors we were told that the owner wanted to buy us a nightcap at the bar. We agreed and as we arrived back in the bar area, our waiter was telling the bartender about a customer who complained all-night and then gave him a “jerk-off” tip. I can’t imagine whom he was talking about? I have to admit I was disappointed with my visit there in 2014 and you will find my post on Facebook. Bottom-line skip the Dilworthtown Inn! Spend your money...

I agree with others: Dilworthtown had better make some changes. This is not the restaurant it used to be, and I've been coming here for 25 years.

SERVICE: We were a party of 7 tonight. Our waitress, Patty, was not good. She was not attentive and disappeared for long stretches (and it was not busy at all.)

She wanted to tell us the specials before we had even ordered drinks. Any experienced waiter would know that's a faux-pas.

It took almost 40 minutes before we were able to order our food, not because we were not ready, because the only person around was the guy filling our water. She delivered a few drinks, but then would scurry off. She never asked if we were ready to order. Finally, I was about to get up and go find her when she appeared for our order.

I ordered a bottle of white for two of the people at the table, and Patty brought out glasses for all of us. One bottle of white can not even fill seven glasses, so I'm not sure what she was thinking. She should have asked "how many glasses." Again, any experienced waiter would have asked this question.

FOOD: My lobster bisque was cold and bland. The esgarcots were equally bland. My $45 steak (ordered medium rare) came medium-well and was tough and dry. The mashed potatoes and asparagus were retirement-home quality, at best.

Total Time: 2.5 hours, and not a good 2.5 hours.

I eat out a lot, and this was sub-par all the way around. Management: I hope you are listening, because you lost a long-time...

Went there for dinner last night after not having been there in a while. While the Inn has maintained its same charm, and the staff were friendly, the food has definitely taken a dive. Ordered shrimp cocktail for starter. It was OK although I have had firmer, fresher elsewhere. Entree was a pasta dish that was supposed to contain crab - no crab was in it - instead it was served with a pile of shrimp on top that appeared to be cooked but again, not the texture of fresh shrimp.. I should have complained but ate it, as I was starving by the time dinner came and hadn't had much to eat during the day. Big Mistake - the shrimp were not fresh and should have been tossed. Instead they tossed it on my entree - paid the price and woke up sick as a dog in early morning hours and throughout today. Other comments - bread was like shoe leather and my husband's dinner was also not that impressive for the money. We dine out often, at some places better than others - even so, I rarely have given a place a bad review. However, with respect to Dilworthtown Inn, my advice is that there are better options for the money elsewhere in Chester County. By the way if you want fresh seafood and are willing to travel for it, try Seven Seas in Milford CT - they're one...