El Pollo Loco — Restaurant in Bishop

I think as far as fast food goes, El Pollo Loco is usually the best because their ingredients are fresh. Unfortunately this branch has never failed to mess up an order, forgetting items or not removing things that were requested due to the fact that we’re allergic. Online, extra guac with a taco is $1.19. If you actually order it with the taco, the person will change up to $5 for a teaspoon of gauc which makes no sense. They’ll say the prices have gone up, but that isn’t true. I don’t know if people are trying to pocket extra cash or something but it’s a little concerning when you think how many people probably pay 3-4 extra dollars per order because the staff if lying. It seems a little sketchy for a place that in the past...

Lived in Bishop for thirty years and was elated when an El Pollo Loco franchise opened here. I grew up in LA and worked a couple of blocks from the first El Pollo Loco. The last two times I was here, I got the 12 piece meal and paid extra ($50) for breasts and thighs. They took my $50 then said they had no grilled breasts. I asked for a refund, and a reorder of the grilled thighs and legs for $38. Blank stares. That wasn’t about to happen. They substituted bland, skinless, shoe-leather like breasts that are chopped up for the $9 meals. I fed those tough breasts to my dogs. Disappointed. Second time that it happened in a month. You have to check your order to make sure they included everything. I want to give them five...

The chicken can be cooked better. Seems like the process was a bit rushed. One restroom was converted into employee restroom and the other restroom serves as a unisex restroom. Can be locked from the inside. This has caused longer waiting lines to wash hands. Not the most efficient or smartest decision considering the amount of clients dining in during lunch. Also, someone took all hand towels away leaving one with the option of touching the door handle- and not everyone washes their hands. A solution would be making the door open outwards. This establishment is a great example of things not...