This is the worst place we've ever stayed in. B.Y.B.B. (Bring Your Bug Bomb), the most disgusting place I've ever stayed! My mistake for booking without doing my research. The customer service sucks and, YUK! room carpet is filthy and is over a million years old. The room was infested with bugs and they wouldn't do a thing about it or even try to accommodate us. As soon as I checked in and went to the room, I came back to the office and told them about the problem and the clerk said she didn't have any other rooms, she tried to sell the room to us by saying it has a balcony.I never requested Balcony, specially when you couldn't even step out the door to a bug infestation. It was baf enough we spend am night Friday kolling bugs without sleep after a long ride. I again went back to the office on Saturday morning at 7am and shading asked yo be moved, the clerk told me she did not have rooms butt that I could check out and take my things with me and check back in later to a room next to the room I was in. Wow! Connecting doors I'm sure it was infested as well. I told her we were going to be gone all day and would be back in late that day.she said they could spray. We returned at midnight on Saturday from our ride to Yosemite to a worse problem where the room was more infested with bugs in the walls, drapes, carpet, beds, bathroom. The gentlemen at the front desk came to look at the room and apologize for the condition. He called the manager )whom happened to be his mother) and refunded us for Saturday. We had to get a room across the street at another hotel with NO BUGS, by now it was 1:30am and we were getting on the road back home at 6am. He told us we can talk to her in the morning, when I came into their office she was notified that I was there and she never came out to talk to me. We got on the road back home and when we arrived I had a missed call from the Tracy the manager. I returned the call the following day and she was rude, asked me what I wanted.I requested a full refund and she said she couldn't do it. I asked to speak to the person above her and she would not provide me with that information, she said it was just her and that was it. Unfortunately I was so upset battling the bugs I didn't take pictures trying to keep them off our personal belongings. DO NOT STAY AT THIS PLACE. There are others with better service and better quality rooms. SKID ROAD looks better...
Read moreBED BUGS. We booked our stay at the Travelodge for our week in Bishop. Everything was alright except for a couple nights into our stay my partner was finding little bites. Neither of us have ever experienced bed bugs so we shrugged it off as spider or mosquito bites. On our last night I walked into the bathroom and found a bug in the sink -- after some research we realized it was a female bed bug. Immediately we started inspecting the room and found a dead male right next to our luggage. The hotel told us this has never happened before and moved us to another room. After speaking with some climber friends who frequently come to Bishop they told us about how they had stayed at the same Travelodge ONE WEEK prior to ours and had a bed bug crawl over her face while laying in bed. They showed me a photo and said it exploded with blood when they killed it. This frustrated me as the hotel told us it had never happened before, so I went back to speak to the manager, Tracey, about being compensated. She apologized and gave us a night free. I was still very unsatisfied because if I had known they found bed bugs a week prior in another room I definitely wouldn't have stayed. After explaining how upset I was that they didn't investigate the other rooms for bed bugs after my friend's incident, and how for the past few nights we've been living in paranoia that we're being bitten and having to do $100 worth of laundry (the amount that was refunded to us) to hopefully remove them from our belongings Tracey had no sympathy and even had the nerve to accuse us of bringing them in. She said the room was heavily infested after we left and thought it was suspicious that we only found one bug. Here's a fun fact, bed bug eggs take up to 10 days to hatch. We stayed 6 nights. Those bugs were there long before we were. Tracey also laid down a Judge Judy quote, "if you don't like the steak, don't eat it" in regards to my request for a full refund. I understand where she's coming from, but if I knew the steak had bugs from the beginning I most definitely wouldn't have touched it. It appears now they're trying to address the problem which is great -- I hope no one else has to deal with this nightmare. I will never return to this hotel, not only because of the bed bugs but also because of the rude and...
Read moreDuring the busiest weekend of the year in Bishop, Mule Days, I found myself in an incredibly vulnerable and frightening situation past midnight. I had just been through a distressing experience at the celebration and was left without shelter, support, or any sense of safety. Every hotel/motel/inn was full, the streets were silent, (minus the wandering guy on the bike) and I had nowhere to go. That’s when I saw the light on at Travelodge, and it quite literally felt like a beacon in the dark.
Inside was Rob, a young associate working the night shift , who in every sense of the word, saved me.
Rob didn’t just offer help, he offered genuine human compassion. He let me wait safely in the lobby until a room became available. He made me coffee. Gave me water. Sat with me and talked to me while I gathered myself and processed. He called other hotels, he called his manager, and he did everything he could to make sure I wasn’t alone or forgotten in a moment when I felt so afraid.
Rob didn’t know my story. He didn’t know how much I’d been through that night. But he treated me with the kind of empathy and care that made all the difference. I truly believe he was the right person in the right place at the exact moment I needed help the most. His kindness didn’t just make my night easier, it helped me feel safe again. That’s not something you forget.
I also want to thank the manager, who kindly made accommodations so that I could stay that night. your willingness to help behind the scenes did not go unnoticed. And thank you to Chris, the associate working the next morning, who greeted me with the same warmth and made sure everything continued to go smoothly.
This Travelodge may not be the fanciest, but what it does have is a heart — and it beats through people like Rob, Chris, and the manager. If you’re ever in Bishop and need a place where people truly care — come here.
Also the coffee is to die for, major plus.
With sincere gratitude, Formerly stranded girl...
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