Habit Burger & Grill — Restaurant in Bloomfield

I'm officially done with this place. These people couldn't make an order correctly if you paid them extra. I watched them mess up so many orders tonight. They put someone else's food in another customers bag. The cashier took my order correctly but the staff made my Chicken club sandwich order totally wrong and then when they went to make it over had the option of looking at the receipt to confirm exactly what the order was but chose not to look at the receipt. The employee then asked if it should have mayonnaise. When I told her no she said now they have to cook the chicken over again as though it was somehow my fault. But then when the replacement order came, they had switched the meat from chicken to hamburger. Go figure. After all that waiting the toasted bread tasted very greasy...it just isn't the same here anymore. The music is turned up so loud that you can't even hear each other. If you plan on eating here, check you order. They forget to put tomatoes on sandwiches. The last time I ate here there were issues as well and I tried again. There used to be a guy cooking the food and the food was always on point. There also used to be an older gentleman working here who is now gone. The orders were always right back then. The food and the service have declined since they left. This was definitely my last time. I'm definitely done trying to get good service here.....Not going to waste...

I used to live in Santa Barbara and my go-to was The Habit (not In n' Out Burger!!) because of their options especially their veggie burger. I'm so glad that they're out east, as I honestly believe they make really good fast food. Their onion rings are really crispy and I always ask for ranch dressing for dipping. I ordered their tempurah green beans for the first time and, wow, loved them. They'll be my substitute for onion rings fron now on.Their tenderloin sandwich was a nice surprise although I had ordered the tuna, and the cashier misheard me. The service can be improved, as I waited for awhile for someone to notice me as I was needing cutlery. Plenty of parking and so far, no crowds (yet). You can order at the pavilion machines to save time. Update: The staff who work there take their time to take care of customers who don’t go to the kiosk, and they don’t seem particularly happy about it. They have pretty dour faces when taking orders and doing their work. I’m a bit hesitant to go now because they seem rather irritated in having to do their jobs. Also the tuna sandwich was not good at all - a thin slice of fish and hardly any tartar sauce. I was surprised how much it didn’t taste or look good. And it...

I regularly use to get the sweet potato fries and they are so good. Unfortunately one day after school I went there just to study and bought only a drink and my own food with me. After I pay the grown man behind the counter gives the most dirty look and is staring at me looking just back and forth and ask if i was going to stay. He then proceeds to tell me i can’t sit down because i didn’t order food and it would look so bad for their brand and he was just so rude the entire time and he’s atleast 40 talking to a highschool girl. as long as you buy something in a place I think you should be welcomes to sit yk. and I’ve done this at many other places around atleast once and its not a problematic thing specially as a highschooler. if anything restaurants around a highschool should want to appeal as a studying place so they can attract more business. i was respectful but this was such an uncomfortable experience. For a relatively new restaurant with not a consistent customer roaster and regulars they need to learn how to do their customer service job correctly and most importantly how to talk to people and minors. I’ve never had an interaction with this man before so maybe he was new. but he needs...