I debated posting this for some time, but a recent incident has resulted in me writing this review. It's long and has backstory, but stick around.

I purchased a vehicle from this dealership at the beginning of the summer and I'll be honest - if I could have done it all over, I would have chosen a different dealership. SO. MANY. RED. FLAGS.

Red Flag 1 - I had confirmed (several times with a "main office" rep) the car I wanted to view a few days prior to my appointment and had that reserved. I go there and it was sold to another customer an hour prior to my arrival.

Fine. I saw another vehicle in the same model. It was nice but it had some minor dents and scratches I was promised to by my sales rep would be removed by the time I came back again to pick it up, if I wanted it. I had someone else with me, who can attest to these promises made.

Red Flag 2 - I expected the sales rep who is no longer there, Alan, to be extremely pushy with me because you know, stereotypical sales rep interacting with a female presenting individual. What I did not expect was to be talked down to, belittled and gaslit over the phone when he called the next day asking when I could come in to complete the sale despite my telling him precisely when I could come in (the following day from the initial visit, not the next day). I had slept on it and was having second thoughts about the vehicle and the dealership overall. I was not getting a good "vibe" from the atmosphere, and I have been to a lot of dealerships in the last ~20 years of my life with people or for myself and this was the first time I did not have a good vibe. I expressed that I needed more time to think and procure insurance and what not and he called me hostile when really he was projecting how he was behaving toward me. When I wasn't going to fall for his manipulation tactic, I tried to call off the sale completely, and said I would be back the next day for the deposit I had left, and he got even more enraged. Unable to deal with petulant adult children with emotional regulation issues, I told him he needed to check himself before he lost his sale, he got reported to his general manager, and I reported the entire dealership itself for deceptive business practices for the selling the vehicle I reserved to look at and lying about it. That shut him up but good.

Day of Sale: Things go fairly smoothly with Finance guy John B. No real issues or complaints there. Thanks John.

Red Flag 3 - Remember those minor dents and scratches that Alan PROMISED were going to get taken care of? Yeah, you probably saw that coming. Total and COMPLETE lie. I have to get those taken out and fixed myself. It wouldn't be a huge issue if you didn't lie, man.

Red Flag 4 - Having owned this car for a few months, I haven't had any issues. I knew I was due for an oil change, but I wanted to have the oil change and service history that they had -- something I was never given from Alan that he said I could get. No biggie. I email simply because it's off hours and I have his email. Bounces back. Strange, but he's still on the website (he's since been removed indicating he no longer works tehre, I realize it takes a few days to update, I work in web dev. I get it.) So I chat with an agent on the website because it's again, off hours, and I am given the claim that I will be given what I would like to know from the service department. Not believing them, I call the dealership in the morning and leave a message. No response (this was several weeks ago).

Now, I'm not an idiot, I still got my oil changed by my own mechanic and I won't be going back here again. You're probably wondering why I purchased the vehicle in spite of or despite those red flags? When you're in a pinch, chronically ill/disabled, you make silly mistakes. Hope someone can learn from mine.

If I could recommend a specific individual though it'd be John B. from finance. John, you gotta find somewhere else that's less shady to work at. A different Subaru location or something. But Lynnes Subaru?

0/10 do not recommend to ANYONE looking for a car.