Burger King — Restaurant in Bloomington

Wish I had pictures of the food I received. I swear, I’ve tried to give this restaurant a chance several times. I have tried different times of day and I’m still upset about their customer service at night. They don’t give you the food you order. I ordered the Italian chicken sandwich and got two regular OTS sandwiches. My fries had half onion rings at the bottom and a few fries at the top. The food is not hot at all for as long as you wait in the line. The kids were literally standing there talking to each other while my good was just sitting there on the counter. I was so irritated that the look on my face showed it. The girl in the window seen the look on my face and closed the window and started talking to another crew member for another minute and then gave me my food which was still sitting there. I drive all the way to the west side to get fresh food in the morning and at night. It’s a shame that they have these kids in there who don’t care about their drive time or anything. They are more interested in talking to tach other then their six cars in line waiting for their food. I don’t recommend going to the Burger King on Walnut. If you want fresh food, go to the west side. It’s...

ABSOLUTELY STEER CLEAR OF THIS LOCATION!!!! HORRIBLE ON EVERY LEVEL!!!!

Painfully Slow. The drive thru must average 5 to 10 minutes per vehicle. If there are 2 or 3 cars in front of you, you may as well kiss at least 15 to 20 minutes good bye. Then, when you get your food, it is not freshly made. What are they actually doing other than nothing?

Just sat in line 13 minutes for my order. All I got was, "Mobile order?" Handed me my order and shut the window. Where is the customer service? No "Hello", no "thank you". Corporate will here from me.

I've had 3 more experiences over the last month at this location:

Mobile order. Get to drive thru. They are out of2 of the 3 things I ordered. I told them to cancel the order. My card was charged anyway.

Mobile order. Got to the drive thru at 11:54pm (closes at midnight). Recorded message: "We are closed". Again, I was charged anyway.

Mobile order. Got to the drive thru at 11:45 (closes at midnight). Recorded message: "We are closed". Again, I was charged anyway. Ditto experience as...

Stopped for breakfast, ordered a half biscuit and gravy. As I stood there for much longer than it should have took for no busier than it was, I listened to a child yelling out from somewhere in the back while I watched the cook do anything but make my order. Than, when he did, thrown together with, what I could see from the counter, a smidge of gravy. Maybe cause his cellphone was ringing and he “needed to answer it”. So I check it as I walk out and as suspected, barely any gravy. I go back in and ask if I can get some more gravy. One lady looks at it then hands it to who she named as Karen to add more. It was said by the employee how the cook only put a half ladle on the biscuit. After Karen heads to the back, she comes back and hands me my order. I carry on to work. When I get there I discover that Karen did not put anymore gravy on my order as requested, and was provided with no utensils. What a joke of service. Cloverleaf is just right down the road. Food is good and service is always great. Don’t waste your time with this...