Smoothie King — Restaurant in Bloomington

I want to love this Smoothie King, but every visit feels like I’m signing up for disappointment with a side of sadness. On multiple occasions, my smoothies have been nothing more than flavored water—if I wanted a $10 cup of Gatorade, I’d go to a gas station. Açaí and double almond butter should be thick and rich, not thinner than a hotel lobby coffee.

Service? A disaster. I’ve stood around for over 20 minutes because only one poor employee is left on the front lines while management hides like they’re running a ghost kitchen. And just when I thought it couldn’t get worse, I tried to give them another chance—only to find, once again, they were “closed” for orders during business hours. At this point, I’m convinced this location is part of a social experiment on how far customers can be pushed before they lose their sanity.

This may be the worst-run business I have ever encountered in my lifetime. Smoothie King, I’ve loved you for 20 years, but this location is a betrayal. It’s not a smoothie shop, it’s a time sink where fruit goes to die and customers leave questioning their...

I really love their açaí. It is delicious, and the employees are always kind. A couple of weeks ago, they even called to let me know they were out of bananas and offered blueberries instead, which I really appreciated.

However, today (around 2:15 p.m.) I ordered online and noticed when I got home that they were out of cocoa nibs but hadn’t let me know. The chocolate drizzle and strawberries were also poorly served this time very little of both. On the other hand, it did seem like there was a full banana.

Overall, I still really enjoy their açaí, but I hope they can maintain the same level of care and consistency each time since I’m a...

I placed an order through the Smoothie King app yesterday and was charged, but when I arrived, the store was closed. I submitted feedback through the website and asked for someone to contact me, but no one ever did. I’m sure this review will include a generic response encouraging me to submit feedback on the same site I submitted feedback yesterday.

Today, I’ve called this location over ten times with no answer, and I still haven’t received a refund. It’s incredibly frustrating to pay for a product I never received and then be ignored when trying to resolve it.

I do not recommend this location until they improve their communication and...