Pizza Hut — Restaurant in Blue Springs

Be careful with this particular Pizza Hut. And make sure you check your bank statement. Because I was charged twice. Not only was I charged twice I got to the store and I told the person behind the counter that that can't be my order as the price for it is too cheap. I paid online. I get home and as I figured not all my food was there. Even though I tried to explain to the associate she was wrong she said I needed to stop because I'm confusing her. So of course I call the store explain to them the situation they tell me I need to drive back to the store to get the rest of my order. And I told him that's going to happen they offered a store credit I told him I didn't want to store credit I wanted my food. So they said they were going to refund the money for my entire order. I woke up this morning to see I was charged two different times for two different amounts and I got one credit. And this really isn't even about money the facts of the matter for me is I told the associate that it wasn't right and charged with me and basically an employee told me to shut up because I was confusing her. I wasn't fighting because my order was too cheap I was trying to explain that that charge isn't correct and something isn't right. I was extremely tired I had gotten off work and I didn't feel like going back up there. I normally don't post negative comments on businesses online. However when I woke up this morning and see my bank account and then seeing I had a survey and then they sent me here I just want to warn everybody South 7 Blue Springs Pizza Hut there's running scams they don't know what they're doing and they're how did I get charged twice for two different amounts. And as I said the person working behind the counter basically told me to be quiet because I was confusing her. I guess maybe she should have got her manager if she was so confused because now I'm investing time that I don't have to get my money back I already invested...

I once loved this place. Not anymore. I have ordered Pizza from them so many times. The past year the pizzas haven't been as good. Wrong orders. Poor quality taste. Definitely poor service. They change employees a lot. Definitely something has changed. I live 5 min from the South location and normally I will pick up my pizza. I just don't go there anymore. I rather order from a different pizza hut and go out of my way extra miles then order from the South Hwy 7 blue springs. Matter if fact I went to the North location last week and I wasn't impressed there either. So I will just order from overland Park after I leave work and carry it home to Blue Springs. But I will never again order from the Blue Springs South Hwy 7...

N 7 hwy blue springs. Only gave my husband HALF the order. He went back, by the time he got home the first half was cold. Called customer service. Supervisor and manager both offered no help, or even to remake the order. Very rude, unprofessional, not customer retention minded. Its close and convenient, but seriously will go further to another Pizza place with better service and nicer employees. Lady at counter didn't even understand how she messed up only giving someone half their order. They are REQUIRED to show you your food when you pay. Their excuse was "shes human and...