House of Cheung — Restaurant in Boca Raton

I just moved to Boca Raton and was looking for a new chinese place. We found ads for this location and called. The person on the phone was so confused it was like he didn't know he was SUPPOSED to take orders. He hung up before asking me how I was going to pay. I had to call back and ask to pay with card, I asked if they could tell me how much it would cost and they said they couldn't tell me???. They said it will take 40 minutes. 30 minutes later I get a phone call from the location asking me if I was paying with cash. Confused, I said no, I just called and gave you my card number. They began repeating card numbers back to me until they reached mine??. Then they hung up. I was beyond confused and astonished at this point. Over an hour later still no food. I went to see how far away this location was and would you believe it, it was 5 minutes away. I call to see whats going on. I ask for an update on my order as it has been over an hour. They ask me to repeat my order. I tell them and they repeated it back slowly to me, still not answering my question. They passed the phone to someone else who asked me to repeat my order, I did, then they repeated it slowly back to me. They passed it AGAIN and the whole process repeated. I began losing it and asked AGAIN for an update. They told me it should be there any minute. OVER 30 MINUTES LATER, the delivery came. They came unprepared with no pen to sign, I had to go all the way back upstairs to get my own pen, and they were confused as to which order was ours. I swear I stood out there 10 minutes trying to sort this out.

The food itself was mediocre and I felt sick afterwards.

This was beyond the worst service I have ever experienced. Will not order...

I just moved to boca and decided to try this place and I will never order from here again. I have never had a bad experience with sweet and sour chicken....who could mess up fried chicken. Well this place can. It tasted as if the meat was rancid and it most mostly fried flour. The fried rice was greasy...extremely greasy but yet the peas were hard as a rock. The chicken in the fried rice was questionable. This place isn't cheap either. The meal was close to 9.00 and there is a delivery charge to. All in all my entire order went straight to the trash. I also ordered chicken wings which weren't too bad, but again full of grease. The next day my stomach was really really upset that I ate anything from that place. With tip, delivery and food this experience cost me close to 30.00. Let's just say it cost me 30.00 to know that I will never ever eat from here...ever. Please save yourself and your stomach and go...

There is a reason why they have a 3.5 review rating. I tried them for the first time this afternoon. The Szechuan chicken was tasteless. All I could taste was the salt. The chicken fried rice was good. The crab rangoon is obviously frozen and then cooked at the store. Two of the pockets of the crab rangoon had nothing in it, they were hollow. If I am mistaken and they do make them at the store, they need to try a new recipe because mine were terrible. I enjoyed the steamed dumplings and the egg roll. The fortune cookies were beyond stale. Glad I tried it, but not happy about spending the money on food I pretty much trashed. I will not be ordering from this...