Jamba — Restaurant in Boca Raton

This morning I went to bought a Protein shake. I was the first person enter the store and there after a gentleman walked in. I was not greeted however the gentleman was greeted. I place my order and asks for extra PB. The young man didn't acknowledge me. I was not going start his morning off on a bad note so I ignore the unpleasant behavior. I place my order and interjected again extra PB. The gentleman place his order. So unbelievable that the worker which is a young man place the gentleman order before mines and serves home and then attend to me. I then again stated did you put the Extra PB that I requested. He then attempt to do so and a miserable looking young lady states to him it is as is. That young lady really need to get some customer service training. I ignore this behavior because I will not redirect a worker on how to give proper customer services. I am a paying costumer so I do not see why the other should be treated differently as I my self is paying. When I taste the shake omg it barely had PB taste. I try to ignore the minority's card but it's was clear as a minority I was not treated as great as the other gentleman who was of course not a minority. Such a sad thing to be treated this way. Manger need to really advice these worker on how to be more pleasant and how to treat everyone with the same customer service. Yomatto and...

Good smoothies but this location is in very bad shape. Only friendly crew member was the cashier and who was new and clearly needed help he didn’t receive. I asked for a substitute that wasn’t an additional charge and after I paid and was waiting the cashier tracked me down and said I owed an additional amount since that substitute wasn’t included. I didn’t debate it but I can’t believe they came back after me to charge me extra after their mistake…which really wasn’t because the substitute I picked should not have been an extra charge as it was not a premium add-in of any kind. They block off the power outlets so you cannot use them and no free WiFi. The a/c was either broken or was not on and the entire sit down area was not very clean and the tables and chairs were in bad shape. As I left I saw it was franchised and privately owned. Makes sense. Clearly the owner and managers do not care about customer service and taking care of their...

This is my second unpleasant experience within a month, I placed my order through the phone 25 minutes prior to my arrival. As I come in I went to pay for my order and not only was my order not started, I had to wait and watch 6-7 walk-ins get their order before mine, which I technically placed 25 minutes ago. I had to go to the pick up counter and question where my order was; not to my surprise, my order was sitting behind the counter somewhere a staff of 4 was unable to see it..My order was completely wrong. I received cold oatmeal with oxidized brown bananas and strawberries, cold sweet waffle and a PB moo'd that tastes like it had no peanut butter or requested 3 scoops of soy protein. Needless to say, this precise timeline of 25-30 minutes was being documented as a result of my frustration of this reoccurrence that resulted in me being late to work. All I received was a "Sorry man".. No scratch off like other walk-ins, no coupon, no...