Starbucks — Restaurant in Boca Raton

I’m going to start off by saying I’m not sure if this girl was properly trained at this location or not but I just had the most frustrating experience at this Starbucks location. First off, the girl at the register kept walking away when I was trying to order, she then finally said “check the app if you want to see what we have available” instead of helping me with my order. When I checked the app, it said EVERYTHING in the store was sold out even though all of their refreshers and lemonade jugs were full almost to the top and when I brought it to her attention she said “oh yeah I guess we do have some” and then when I asked for a cup of ice water she refused to give it to me unless I ordered something else even though the company is supposed to give out free water. I do know certain locations have a cup charge but I’ve never been told to make a full order for just a cup of water. The whole interaction was extremely infuriating and I did not appreciate the fact the girl kept walking away from me. Terrible customer service. If I could give a 0 star...

I had a very unusual experience. Normally Starbucks is friendly with very good service.

Last week I ordered an Iced Tea, when I got to work (my bad for not checking) it was Iced Coffee. This week I ordered another Iced Tea and she rang up Iced Coffee again. I caught it and explained that my last order was wrong and got no response other than a stare. The Starbuck I used to go would have gladly given me a comp for a wrong order. When I got my tea, the person handing it to me said, 'I don't know what's wrong with your drink', as it was very muddy red and cloudy. He asked it I wanted something else, I said I really only wanted tea. So he gave me that drink, which I poured out. I also ordered a warm Croissant with butter. I check for the butter had to ask a second time. When I got to work, my croissant was very cold. So I checked the label and it said warm and butter. Two orders, both very wrong.

What happened, this is a very different Starbucks. Just not the Starbucks I'm used to and for what I got, McDonalds or Chic-Fil-A would be a...

I LOVE Starbucks and visit this location merely for the convenience as it is located across the street from my apartment , however, every time I go to this location it is always a horrendous experience. When I go to this location I am always treated horrible by some the baristas There are only 3 baristas that make the difference in that placer, I had to call Starbucks customer services until they saw that my order was online. my order is always wrong. For instance today I placed an online order and when I arrived the gentleman and the manager were extremely rude claiming my order was not placed and questioning if I had even placed an order today. I then paid AGAIN . Today they made me feel really bad, even as if I was lying when I always pay for my order every day.This location needs to treat their customers with a little more decency.And I'm not writing this because I want something free or your excuse .just to learn to give good customer service and not treat different people as if you are superior to others or have...