Jimmy John's — Restaurant in Bolingbrook

Came in on 8/15/2025 at 8:15pm. Walked in with 2 employees standing there and no word from either of them. I said ‘hi’ and still, nobody said anything. The lady at the register just stood there with an annoyed look on her face. I then said ‘how are you’ and she just asked what I wanted to order. My husband thought she was acting strange so he asked if they were closing soon.. thinking we just walked in not knowing they are about to close and maybe that’s why they weren’t happy we were there? The floors were also all wet so they must have just mopped ..so maybe that’s why they were mad that we came in? I have no clue what the issue was since it was still 45 min until they closed but I’ve never experienced such rude customer service in my life. This is definitely the weirdest interaction I’ve ever had trying to order a sandwich. My husband and I both felt extremely uncomfortable being there so we apologized for bothering them and went to Jersey mikes across the street where we got amazing customer service and...

I have never had such bad service at a Jimmy Johns and what's aggravating is I worked at one befor so I know the slandered of service they ate should provide. On 12/20/15 at 6:30pm I called to place an order for delivery and was told there driver was gone and won't be asked to make a desert to me before they close at 7. I then call to make a order for pickup and they guy sighed work aggravation autumn he answers the phone and made it a point that I had to be there before 7. His attitude made me decide not to give my money to this J.J and call the one down the street for a pickup come to find out they are open until 9, mind you both J.J website say they are open till 9 but this one told me other wise. I honestly believe they were just to lazy to do a delivery 5 minuets away and make me feel my calling was an inconvenience to them. Thank you for your extreamly...

I went to this Jimmy John's (JJ) today (6/21/24), I sent my 2 girls (16yo and 12yo) in the store with a $50 (this was the only bill i had on me) 2 get them something to eat while i waited in the car, my 12yo came out and said they won't except the money, I went into the store to ask why they wouldn't accept the money and the manager on duty said it was store policy (i don't know if it was store policy to accept $50 from non-adults or if it was policy to not accept $50 from non adults of color/he never really explained), I asked where is this policy posted and he said it's not. If you guys/JJ are going to make certain things store policy, you should post it so the public can know/see the store policy and not make things up as u see fit. I will never spend another dime of my hard earned at this or any...