Fuji at Founders Square — Restaurant in Bonita Springs

Beware of credit card scamming here! Prices have gone way up and food quality down, service down. This used to be a reliable and cozy sushi and thai place. No more. $17 for a small sized poke bowl full of rice,edamame, and little fish. $80 for lunch for 2, nothing luxurious nor amazing. They were out of tuna at lunch and asked if they could substitute white tuna...sure, but what sushi bar runs out of tuna? There were 3 tables with people, nobody at the sushi bar, and food still took over 30 mins to arrive. The worst aspect is that I used a credit card to pay that I hadn't used at a restaurant in months because it was at the back of my wallet, and 2 days later my bank card notified me the card was fraudulently used to attempt to purchase over $1000 of merchandise, I noticed there were 4 different wait staff either filling water, bringing appetizers or sushi, etc and the "main guy" was busy interviewing new staff as well as took my order and attending to customers. All the previous FRIENDLY staff from prior visits are gone. The water-filling waitress took my payment instead of the main waiter. I've filed a police report and the banks must know something is up, Fuji was the only transaction that fits the scamming profile...it's always gas stations and restaurants. Deeply disappointed and I will...

We’re retired and in Naples for the first time this winter. We normally stay in Key West. We love sushi and between our group have eaten sushi all over the world which is to say we’ve had very, very good sushi. After searching the ratings of all sushi restaurants in Naples, we selected Fuji Sushi because it had the best ratings. We base on restaurant experiences are three things: -Service -Presentation -Food (taste, creativity, freshness). The service here was extremely slow. We’re retired and don’t mind slow service but this service was really, really slow. Our waitress was pleasant but clearly had way too many tables to cover. Presentation. Our meals were served on little wooden boats. The type of sushi boat you sometimes see at restaurants where boats float around inside the tables. Not very pretty, nor was the food arranged attractively inside the boats. Food. Bad. The tamago was frozen, the fish was not very fresh, the rolls were packed too tightly and the taste was generally not good. Our total group bill was $260 so we had an opportunity to sample many types of Fuji sushi. If this is one of the top rated restaurants, we may not eat sushi again while in Naples...

I would like this to be a lesson to your waitstaff. We ordered a bottle of sake. She brought 2 glasses instead. Before she set the glasses down, I said we wanted a bottle. She acknowledged us but still set the glasses down. I assumed she would just bring the rest of the bottle. So we started drinking. She comes back and announces she can’t void the $18 glasses of sake and asked us if we still wanted the bottle. We did- but didn’t want to pay for the expensive glasses as well. We commented that we should not pay for her mistake and she told us - we didn’t say bottle. I definitely said bottle and not “2 glasses.” We didn’t want conflict so let it go. Having left the restaurant paying almost $80 in sake - I felt like I did a disservice by not having a teaching moment or asking for the manager. We didn’t order 2 glasses but the price of 2 glasses was almost the price of a bottle. This is why I ordered a bottle. Why did she set the glasses down after we indicated we wanted a bottle and leave. She was very rude by telling me we didn’t not ask for a bottle- when we did.

We will not be going back. Thank you for allowing...