The dining room is always, always dirty, which is especially disgusting on a Sunday when couples and families are looking for a decent place to sit down and have a meal together. It's not only students who eat here, and they deserve better, too, unless they are contributing in some way to the poor restaurant conditions. I have never, ever seen anyone clean a table here, despite every single one being dirty, along with the drink counter and the floor. Maintaining the dining room is a task that must be attended to through some type of rotation of staff members, whether there is a shortage of employees or not. This dining room is also sometimes not open to customers at arbitrary times on the whim of the staff. If a fast food establishment has insufficient staffing to provide basic sanitary conditions and honor posted business hours, (not to mention the quality of the food), then it needs to close because it is not fair to customers to be faced with disappointing realities such as these every time...
Read moreThis is a dangerous place to eat.
After sitting at the unattended drive through for 5 minutes we placed our order. The associate there could not make sense of what was said and the order had to be explained three times. After that we waited at the first window, which was unattended for another cool five minutes. We pulled up to the second window, where the manager proceeded to complain about us pulling up to the wrong window, telling us someone was there the whole time. More egregiously however, as he handled our money he wore his gloves the whole time. Never washed his hands, never switched gloves. That's a health risk, ladies and gentlemen. On top of that they put cheese on the bisquit for our lactose intolerant friend.
One simple order was enough to see that this is the worst and most unclean Bojangles in the state of North Carolina. I wonder where they bought their...
Read moreWell, we were on our way to Charlotte for a Doctors appt and stopped at Bojangles in Boone first. We ordered 3 #10’s- chicken sandwich with fries and large pepsi. Drove away and found out we were missing one Sammy and two fries. Had to go back and fix it. Drove away and handed a Sammy to my grandson and he tells me it’s a BISCUIT!! Bacon, egg and chz biscuit! Then we look and there is one large and two Small fries! With 3 bacon egg and cheese biscuits! My hubby is inside now getting it cleared up but it’s taking a while. First and LAST time we will be stopping there!! He just came out with the food after speaking with the manager- a female who was exceptionally nice and fixed the problem right away. I don’t know HOW our order could have gotten so messed up but it’s fixed now so we will probably eat there again. Fries are...
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