Starbucks — Restaurant in Boone

I understand customer service is hard, but being kind shouldn’t be. I went today and spoke with Abby, she clearly was in a bad mood. I greeted her with a smile and a hello. I know working at Starbucks is hard especially in the holidays, I asked if she could use one of the reusable cups unknowing that she can’t wash it but she did inform me and I understood but she came at it in a rude way, Before I could even ask if she could use the cup she cut me off saying she had to ring it up but it was in a very rude way and wouldn’t let me speak. She made it very uncomfortable during the whole process, I didn’t know when I could start ordering again and she was just staring at me. She made it seem like I was inconveniencing her by ordering. My friends also became uncomfortable to order because she was very rude and asked me to order for her but I did not feel comfortable to go through it again. The drinks were...

I visited this Starbucks location Thursday evening after a very long day of classes and work, and was absolutely thrilled by the service I received from "Mads"! I had no intentions of stopping by Starbucks as I was just hoping to pick up some essentials for dinner from the grocery store; But am so glad I had the time to do so. Mads recommended a drink that I can now say is easily my favorite drink of all time. I am pretty picky, but she took the time to hold conversation with me, and made sure to come up with something she thought I would love. The drink was made quickly, and was delicious. Other customers around me seemed very happy as well. I was very happy to have met Mads and be around her bubbly, driven work personality! I will be...

I went to the Shoppes at Shadowline branch this morning right as they opened at 6 am. When I walked in, I was shocked that no one was there. Finally an employee showed up. She was sweeping the floor. When I went to ask if she could help me she seemed very frustrated over the fact that I asked her. Normally, I'd be very understanding but it was frustrating to have to ask for help when they should have been open to the public. The lady seemed so frustrated I just ended up leaving. I'm sorry to complain but I think that a business should be open and ready to go when it's...