Ali Baba Restaurant & Cafe — Restaurant in Boston

Horrible service I don’t negative reviews at all but for this I had to. Worst service ever by a waitress with dark black hair, I couldn’t get her name. She is the most terrible server I’ve ever seen in my life so far. Don't waste your time here. You can get good food and better service other places at same price. My wife and I ordered a dish as an appetizer and made it clear to her that we want that first, and then after 15-20 minutes we ordered the the rest for dinner. Then we see another waiter bringing the main dishes and when my wife asked where the appetizer was she said it was coming. So I told them to cancel it because appetizers comes first and we were specific while ordering. Then the waitress who took our order comes and says you can’t cancel the order because it’s already made and my wife tried to explain to her that we said we want that as an appetizer but the server wouldn’t even let my wife talk because she kept on talking. Then I said it’s ok I’ll pay but you can keep it and she just walked away. We finished our dinner and my wife asked if she could talk to a manger or someone and the server said there was no manager so my wife tried to tell her how rude her behavior was for a mistake she made and the server said this isn’t a fancy restaurant so don’t expect the appetizer to come first and again she kept on talking not giving my wife a chance to talk. The funny thing is she didn’t even apologize or feel sorry at all and we were kind of forced to pay...

As a Turkish immigrant in the US, I travel 1.5 hours just to eat with my family traditional Turkish dishes. Have called the store multiple times to speak with a manager, but there never seems to be one on duty. They absolutely need new staff. The waitresses are extremely rude, absolutely no greeting when first entering the store, the wait time is too long, they do not even ask if the food served to the customers is liked or even if they need something to drink. Last night was the last time I visit this place and spend the money for that poor of a service. I asked the waitress why she always looks angry and her answer was: “Because you are complaining.” As a customer I have all the rights to want fresh- hot served food and I don’t prefer the main dish when I haven’t even gotten my appetizers yet. I ordered a soup and lahmajun and not only I had to wait 30 minutes for a bowl of soup which they already had it made prior on the day, but she had the nerve to just slam the main dish plate on the table and not even give us a glance or recognize her customer. Lastly, I gave her the money and was planning on not tipping her just to get back less money because she already kept a tip for herself. Absolutely not recommending this place to any families or parents with children because they cook with no gloves as they scratch their sweaty face and constantly go smoking outside then go...

I am a regular customer here. Even though I had great experiences over the years, I had terrible ones as well.

The best dish here is Turkish Doner (gyro). It's made in house. The taste is almost as good as what you can get in Turkey which is not common overseas. Iskender could be better which is made with Doner, however they are weak in its sauce.

Lahmacun (Turkish thin Pizza) and pide is a gamble. If the owner is in, you will get the best lahmacun and pide you can get in whole North America. If not, you may get the worst one. I literally got sick twice.

Yogurt is another gamble item. They prepare yogurt in house. It is sometimes really good, and the other times is terribly sour. I believe this is because of lack of refrigeration as yogurt gets sour if you leave it in warmer place.

Iskembe soup is acceptably good consistently. However kelle paca soup is not. The last two times I tried it, I had to send it back. It was so bad that there was a bacterial smell in it.

The service is good and bad depending on who is working which is common in restaurants this size. The waiters are mostly amateurs who are students which is common as well.

Overall, this is an OK place to visit if it is a late night option. They are open late at night, sometimes until 3 in the morning. Unfortunately I can only vote three stars due to the inconsistent...