Crispy Dough Pizzeria

Despite the fact that most of the pizza at this establishment is pretty decent, the customer service that I experienced on several occasions was extremely horrible. The young Indian or Middle Eastern guy who works as the cashier was very nice the first couple of times I bought food, but his attitude/demeanor became very negative towards me. One night I ordered a tomato and pesto slice as I thought it would be a healthy alternative to some of their other slices and it sounded good, but to my surprise it tasted very weird and had no flavor. I complained to the young guy who works in the front, and he told me “we normally do not take food back and won’t do so in the future, but I can give you another slice this time.” I have never heard of a restaurant that will not accommodate its customers when they are unsatisfied with the food. He also just had too much attitude in his tone as he made his comment. Nonetheless, I did not hold his poor professionalism against the company and went back a few times thereafter. But, I stopped going there for awhile, almost 5 months, because I moved out of the area. However, I was in Boston the other night and decided to get pizza from them. The young guy took my order and loudly said (because I ordered a 5 cheese slice) “if you don’t like it, then that is on you because we are not taking it back.” That will be the last time I purchase anything from Crispy Dough. I’m tired of supporting businesses and groups of people who think they can talk to customers anyhow and who do not support the communities they do business in.