Dunkin' — Restaurant in Boston

Kudos to Sosa. She is a SuperWoman. I placed my order in Dunkin at 3:23 on 8/21/2025, at 3:25. A rush of customers came in that did not stop until 4 p.m. Sosa was the only one working behind the counter the entire time. I sat down and enjoyed my order of food and beverage that Sosa prepared for me. I watched for the next 30 minutes, well Sosa prepared everyone's order that was in line, AND every mobile order that came over, without missing a beat. The rush ended at 4:00. A second employee came behind the counter at 4:01 from her break, with little to do, business had slowed. I had finished my meal and headed home. When I come back tomorrow, I hope Sosa, who I call... Dunkin's SuperWoman is there to...

One of the most unprofessional DD I’ve ever been too . Ghetto as ever . I said excuse me miss while I was waiting in a long line , staff then turns around and says you talking to me and rolls her eyes with all The attitude in the world . Soon as I seen how the cashier was taking orders and I asked the young lady about restroom and she was mad idk why but nothing to do with me. Dd supposed to be friendly place specially when ppl start their day off in there . Cooperate office needs to take a trip there and see what kind of folks is representing DD And while you’re at it go To American legion highway DD and fix the...

I generally don't write reviews but this time I had to. When I went to this branch of Dunkin, there were 2 women working and both of them had a bad attitude. No hello, no smile back, nothing but arrogance. When I asked for extra sugar packets, one of them looked at me like I was asking for her property to be written in my name. I don't know if this is because they are overworked or just lazy. And the sugar packets she gave were stained and dirty. The experience overall was extremely bad in this particular branch. The drink I had was good though. I wish they hired people who are actually interested in...