A classic in the community but also totally disrespectful in terms of their dishonesty with food availability & pricing. I am an Ital eater & routinely get the same Ital plate, possibly with gravy from seafood on top(cus their rice & pea has NO taste whatsoever, not even a hint of coconut milk). The price of the food is abt $7 online & routinely goes up 1-$3 just depending on who is in front . Also, when ordering thru Uber or Grubhub they routinely keep up multiple meals that are not available. We all know this is a common scenario in West Indian restaurants however waiting until someone has already paid & now has to receive refund over the course of business days thru Uber, KNOWING you don't have a certain meal available is not okay.
Now I use Uber/Grubhub simply for convenience, for a faster pick up. Most of the time something is said to be "unavailable" it is still available in store. Additionally, why keep something on the menu when u can easily label it "sold out" on the menu or turn your whole Uber/Grubhub app off because you know you just may not want to sell product through there? This same situation of saying one thing online & having another reality in person, in addition to fluctuating prices, with no explanation, has also happened frequently with my partner with a jumbo shrimp plate. This becomes an issue of false advertisement. There's way too many other Jamaican restaurants in the area that deserve service before this place.
Longevity does NOT...
Read moreI recently got take out 3 weeks ago that was absolutely amazing! A side of Mac and cheese, small jerk chicken, and an oxtail plate. Food was immaculate. Today not so much. I ordered two jerk chicken boxes and another side of Mac anc cheese. I received old Mac and cheese after inquiring if any thing fresh was coming out and told yes. I sat and waited the 10 minutes only to be served the last piece that was sitting out that I explicitly said I did not want. When inquiring, I was lied repeatedly in my face and then when I asked for my money for that item back, he pulled out 3 dollars out of his tip jar to toss at me. Ultimately another worker (owner? Manager? Stepped in and said to get me a new serving. The original rude worker then came back and opened it and said is this ok? I took it but to be honest, I didn’t even want it anymore. Well guess what - ice cold. Video for reference. I may go there again but I’ll go around the time I went originally. They have one more bad experience out of me before I call it quits. Mind you it was a reminder why I stopped going back when they were located on Bowdoin. This guy was trash and so was...
Read moreI come here often and this is not the first time I'm having an issue, therefore I'm writing this review because it's very frustrating. The prices are always different even if you're there every other day and honestly it depends on who is servicing you. The lady who I see more often is a gem! Amazing service, great conversations and just a lovely vibe. Prices tend to stay the same with her, i am a creature of habit and always get the same food. The guy on the other hand is always upcharging, everytime he service me I pay more than what I'm supposed to. His vibes are off and it's been a couple times I've notice a huge difference in prices. There's no way you're upcharging $10 within the week that's ridiculous. Food is good, I can't complain. But the guy in the front seems very dishonest. I love this place and its disappointing to say I won't be back anytime soon. Pay attention to what you're paying with him! I'll chuck it up to supporting local business with all the extra money he...
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