Gong Cha Dorchester — Restaurant in Boston

Every time I go here someone messes up the order each time. The app itself if very confusing and didn't give me a option to set my boba. I ordered delivery and they gave my boba drink without any boba. Time after time there's always something that isn't going to plan. Also, when dining in, I find the workers are very slow and have to remake drinks after making it wrong (this is everytime I visit the establishment, not just once). Overall some of the drinks on the menu are good but it's a hassle overall to get my order and will not pick this spot as my...

Never has enough ingredients for anything and their waffle machine has been out for months. Always quick to dish out empty apologies instead of having the items advertised. Close the store at this point.

Update: The store Still doesn’t have enough ingredients and whenever I put in a pick up order, it gets refunded immediately without explanation. I have to call to know what’s not available like why open the store when you have...

Tried this my 3rd time yesterday and yet it’s still too sweet. First and second time was passion fruit with 30 % sugar , less ice and it taste like 100% sugar. My 3rd time was a strawberry yogurt with no sugar said the worker. I took 1 sip and threw it away. Way too sweet . I really hope they wild put less sugar and pay attention not the request that the...