The MIX — Restaurant in Boston

We went to celebrate my cousin birthday. When we arrived the security guards and the host were very welcoming. They have new chairs which matches the style of the restaurant and are pretty comfortable. Our waitress Deja is a ghetto princess.

We enjoyed ourselves BUTTT Deja messed up a handful of times. She then felt obligated to a 20% tip from each of us. (We paid in 3 different checks, which each check was over $250) I informed her before we started ordering.

The night started off smooth. She brought the first round of drinks pretty quick. However she brought out the wrong Margarita for my friend. She didn’t send it back because we don’t normally like sending things back and plus the taste was good. We then ordered a second round of drinks. Deja brought all of our drinks except mine. They order shots I ordered a mixed drink. So I’m thinking hmmm maybe mine took a little longer to make. We then ordered another round of shots I didn’t order another drink because I was waiting for the last one I ordered. She brought the third round of drinks but still didn’t bring my mix drink. That’s when I said something to her. They took their shots and she came back with my drink about 2 minutes later. It honestly was no big deal to me at that time.

The night goes on and we order food. It was a cheat day for me so I knew I was going to eat a bunch of things I normally don’t. I started with some wings (fried hard) I believe the sauce was sweet chili or something similar. They fried the chicken just the way I like them. The young man who served my wings had great energy.

About 30 minutes or so later we ordered dinner. I ordered Salmon (sauce on the side) with broccoli, Mac & Cheese and Yams. They brought my food out in a timely manner. However I was very confused. I asked the young man is he sure he’s at the right table he said yes. When I looked at the dish before he placed it down I said to him I didn’t order those sides nor all that sauce. He apologized placed the plate down and said “you’ll have to let the waitress know”. Deja came to the table about 5 minutes later. I kindly informed her I didn’t order mash potatoes. I’m missing the broccoli and yams. Someone came out with the broccoli pretty quick BUT no Yams. I picked at the food. It was good but I got full pretty quick.

The night goes on I ordered two to go meals. The salmon meal the way it comes but with the sauce on the side. Salt & pepper wings with Mac and cheese.

The salmon dish had sauce alllll over it 🤦🏾‍♀️. The wings came out as if they were about to be ate at the restaurant. There was no point of causing a scene. At that point I knew she wasn’t getting a 20% tip from me. A 20% tip for my bill was 40 something dollars. Instead I gave her $26. After I paid she came back to me and said “You short on your bill” I kindly let her know that I did not and I’m not tipping her $40. I said you gave me less than $26 service but I gave you at least $26. She then said “That’s fine if you don’t want to pay the $40 tip I’ll just get my manager.” He came over because I didn’t want to tip her 20%. He proceeded to explain that if I didn’t leave a 20% tip that the waitress would have to pay it at the end of the night.

I’m not sure why that was any of my concern or fault. It actually sounds illegal. As I’m explaining why I came to the conclusion to tip her $26 this ghetto princess says. “If you was in seaport you wouldn’t tip less, it’s because your in the hood” Excuse me?

I never have a problem with over tipping a person that provides amazing service. That’s regular to me. Her overall service sucked to me. She didn’t even come back around and refill the water jugs. Or provide us with the proper amount of napkins. After her comment I didn’t share this with my party. Instead left and left my food which was a huge portion of food right on the table. The rest of my party stayed & enjoyed their night. Deja TOLD MY FRIEND THAT I LEFT WITHOUT LEAVING HER A TIP. MY FRIEND GAVE HER $40 AFTER I GAVE HER MORE THAN SHE DESERVED. She may try this with another...

I am going to start from the beginning til end. I made a reservation for 7 people for 7:30pm on a Friday. First time here. I got there first at 7:35pm. I had called the restaurant to just let them know I am on my way the guy just said that we have 15 min. grace period or they will give the table away. So when I get there the door weighs like 50lbs and its very hard to open. When you open the door the gust of wind that goes into that restaurant will freeze everyone. So they didn't want to seat me until everyone was there which made no sense to me since I was already 5 mins late. As I looked around I didn't see any tables open which made me think maybe hes trying to buy time since we have a reservation for 7 people. Everyone was looking for parking which can be a bit away. Finally everyone gets there but we are only 5 the other 2 couldn't make it. They sit us in the corner booth, next to the bathrooms and kitchen. With the itty bitty table as I called it. Which means if we had 7 people where tf were they gonna sit us? Service really sucked. As much as I wanna be nice I don't even remember her name. She took FOREVER to get our Dusse drinks just to come back like 20 mins later and say they didn't have anymore Dusse. 🤦🏽‍♀️🙈 why did it take that long to realize u were out of Dusse? We settled for Hennessey. That God damn drink was soooooo strong (I am a drinker) I had to mix a bit of water in it to make it ok. We had to ask for extra juice on the side...If u like strong drinks...they got strong drinks lol... Food was AMAZING we decided to get a few appetizers because that table would not fit 5 full plates. We got the hot honey wings, steak and cheese rolls, Asian beef skewers, lobster mac and cheese and fried shrimp. I found that so off putting. The way we had to clear out the appetizers so they can bring the rest. Nothing fit on this table. It was very crowded, the music was good then blah then good again. I got the lucky seat where I faced the wall so people were pushing my chair as they walked by to the bathroom or the servers were coming in and out of the kitchen. The people next to us were an inch away which felt very claustrophobic. Every time the door was opened the cold air would got through the whole place so we were cold. I went because I heard the food was good. The food is definitely good. The service sucks. Definitely work on that. Make sure you have enough stock on liquor. Servers shouldn't take so long to do what they want 20% for. I probably wouldn't go back to dine in but I might...

Went to the mix two times. First time my mother, and two children decided to go check it out as a recommendation from a colleague and in support of a black owned business. Aside from the limitation of having access to their brunch menu only and the music which wasn’t expected I would say the experience was pretty good. The hostess was great, server was sweet, and the food was fresh especially their potatoes/home fries which were seasoned to perfection but not salty and topped with fresh bell peppers and onions. Second time around…Let’s just simply say. Last time around. My mom and I decided after coming from church to have their the mix breakfast which comes with potatoes, toast, and eggs and then we ordered grits on the side and although the hostess was still great, and server not so sweet but decent, the food was thee absolute worse! My mother had had it our first time there and told me how good it was so I decided to try it. It started with the overly buttered lead me straight to a heart attack toast and only got worse from there. After one slice of toast I then moved onto the eggs which were undercooked and as well loaded with butter, at that point I had to say something. So I mentioned it to the waitress whom then spoke with the manager and his simple solution and only was to take it off the bill despite me saying that I still wanted eggs thinking they would offer to remake some. Well I obviously thought wrong because that was not an option at all, not even an apology from the manager like you would get at most restaurants. Then that brings me to the potatoes which literally sat in a pile of grease from the griddle. What a shame. I had to share this experience with my coworker and she said her next few times back had been inconsistent as well and she didn’t think they would last. Unfortunate with their one year anniversary coming up and all and to think gratuity is automatically included. Perhaps that’s why they don’t think it’s important to be big on servicing their community. My one and only tip if I had it my way for this place would be “DO BETTER”. Your/ our community deserves it. I mean come on we wanted tea at 1230pm they had just opened and didn’t have tea....