3/21/17 8:47:37pm There was a gentleman behind the counter with aggressive and angry behavior. His eyes were bloodshot and seemed to be very content halfway open. The first comment I did not appreciate was that everything at subway was "unhealthy" for me and that there were "probably" GMOs in all the produce. The second thing I did not appreciate was, "even the bread has gluten in it!".
I really should have walked away at that point, but my family was hungry and we all just wanted sandwiches. So I asked the gentleman to make me a Black Forest Ham sandwich. He asked what kind of cheese, and I told him pepper jack. He then said you want that toasted right? I told him no I did not want it toasted. I was then asked about my veggies. We made it through the veggies. Then I stated I wanted spicy mustard, mayo, s & p, and oil and vinegar. He juggled a couple of bottles... then found the mustard and put it on. He then looked up at me and said "sorry I only heard spicy mustard". I stated again what I wanted and he grabbed the mayo and aggressively squeezed an excessive amount out on to my sandwich. Then he grabbed the vinegar and soaked my sandwich in it. I do not exaggerate when I say he soaked my sandwich in vinegar. Salt and Pepper was then applied, which was strangely uneventful. He began to close my sandwich then stopped to grab something from under the counter. He shaked a seasoning in my sandwich that I wasn't familiar with and then put it back under the counter. He folds the sandwich and I ask him what that seasoning was he just put on my sandwich. He looks at me and replies "salt &pepper". I then ask him why he put it on twice and why wasn't once good enough, was it not coming out of the shaker? He then stated "ohhhhh! That must have been oregano!" I told him I didn't ask for that. He then asked in a very annoyed tone if I wanted another sandwich, and I began to say yes as he picked up the sandwich twisted it in the air in his hands like he was twisting a wet towel, then folded it in half and through it across the kitchen into the trash while knocking over something behind the cash register. He did this very aggressively and with obvious anger. I told him never mind and I paid for the other sandwich and chips we had already ordered. The entire time he mumbled to himself inaudibly while he took my money and made change.
Just an amazing, absolutely amazingly terrible...
Read moreTim The Owner Cursed at me over the phone, I was lied to during the hireing process (about start dates & training materials) & when advocateing for myself The Owner cursed at me over the phone. Then when I contacted Subway headquarters filing a complaint. I was retalitated aginst and told that I am "NOT" a loyal subway customer & that subway does not look foreward to serveing me in the future. Then, When I told the owner I would be sure to stop by and remind him and his team of our Lord & Savior Jesus Christ and the sacrifice he made for us, I was told that this is a private location and that if I did indeed continue to advocate for myself & our Lord that he would be forced to contact the Boulder Police Department. If I could rate this Establishment as less than 1 star I absoloutely would. I believe my civil rights were violated at this location & I highly reccommend avoiding this location at all costs. Chipolte on 28th street is a great place to eat. I really hope this is the only Subway this individual owns as I have never been treated so poorly in my life during a...
Read moreTonight, I placed an order on the app. The app closed out while I was ordering, and I failed to notice that it defaulted back to the previous store I ordered from, rather than my usual store that I selected. The previous store I ordered from is 40 minutes away. We did not realize the error until we arrived at our regular store and they said they did not have the order. I called the store that the order was mistakenly sent to, the store at 2480 Baseline Rd, Boulder, CO 80305. They told me that I was out of luck and needed to drive 40 minutes to come get the sandwiches. Mind you, the order was placed at 5:50 and I called by 6:05. It is unfathomable to me that a franchise owner or manager would think that this is appropriate customer service, to send a customer on an 80 minute round trip drive, to bring over 80 minute old sandwiches home, because of an honest mistake with the app. My husband wound up making the drive because my family did not have $50 to simply waste, but I am at...
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