The manager was very very VERY rude! I asked him if the order he was calling out was for a taco supreme? And he rudely said the cashier gave you a receipt. I said no he didn’t (it would have been in my hand if so). The manager then ignored me when I said they and kept yelling for 173. So I figured it was mind because everyone else behind had just ordered a second ago. When I opened the bag my order was completely wrong. Why didn’t I take it back? Well because I didn’t wanna deal with the managers rudeness again and especially if I didn’t have a receipt. My drink was the only correct part. The cashier looked like he was being bothered and annoyed. Watched him almost throw a handful of sauce at the customer in front of me when the customer has the bag open so the cashier could drop it in. But no he shoved them at him and they all landed on the counter. Thankfully I have a Taco Bell across the start from my condo so I think I’ll just go there from now on. Manager and cashier need to learn some customer service manners. And I work in customs service so they definitely didn’t act correctly. Only person who looked nice was the poor guy making all the food. At least I saw one...
Read moreA worker there was very rude and I do not recommend this particular location. I tried to place an order for a freeze drink along with a 4-pack of Cinnabon’s from a young man who was working the register. He was very short with me and snapped at me to order as I consulted with a friend about how many Cinnabon’s I should purchase. I was a bit taken aback and I completed my order. When I received my order of Cinnabon’s I asked for a water that I had ordered earlier. He proceeded to hand me a cup of water. I told him I purchased a water bottle and he grabbed one and literally threw across the counter. I am appalled by this workers manners. I have visited many chains, and know that this type of treatment is not common. I urge whoever the store manager is to review customer service policies with the night shift especially...
Read moreI had a terrible experience with Manager Al at the Taco Bell location. I ordered a frozen drink, but they didn't have the flavor I wanted, so I was given a different one. Five minutes later, I returned to the long line to ask for a change because I didn't like the flavor I was given. Manager Al refused to change the drink, denied me a refund, and dismissed me completely. His behavior was extremely rude and even racist. I can't believe Taco Bell would have such a person managing their establishment. My hard earned money was put to waste as well as the embarrassment of being ignored and dismissed in front of other paying patrons. A simple flavor exchange would have been okay, but he insisted on being rude, racist and dismissive. I will also be reporting this to Taco Bell’s...
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