I won't buy or do anymore recommendations for Sleep Number. The cover ripped by one of the top magnets about a year after I purchased. It caused the mattress to slide down a little but still functioned. Fast forward one year and 4 months, when the air chamber started to leak and in 20 mins the mattress was out of air. I called customer support. Sleep Number's representative Katherine was very nice and helpful, but her supervisor Rodger was not. These beds are only covered for 100% replacement on parts for 2 years. This is $6,237.50 bed. Rodger was willing to give me a one time waver for the air chamber replacement cost that just broke, but not the cover that ripped a year and 4 months prior. I didn't think is was smart for Roger to lose a customer and all the referrals I have given. You may love the comfort of this bed, but be prepared to pay a high price when you purchase and also for the repairs once you get past the two year warranty. I just think a $6,237.50 bed shouldn't be costing you to repair it's basic parts after a couple years. Sleep Number should be making a better product that last longer. Not many folks have this much money to throw away on what appears to be a...
Read moreExcellent customer service! I was saddened to learn the Boca Raton store had closed, but so glad this store is nearby. The staff is super friendly and informative. I've been buying sleep number bedding since 2014 and haven't bought any other brand since. It was time to replace some bedding and because I'm very picky with color it was great to see and feel everything in the store and ask questions. My dog is happy as he is now sleeping on the hand me down comforters and we're happy we have awesome new bedding - the Primaloft Down Alternative Comforter is the best and we have two for each bed. Go to the store - you won't be disappointed - whatever isn't in stock is shipped to you for free! The more you buy, the more discount you may be eligible for, so get your pillows, pillow covers, mattress protectors, sheets and comforters in the same trip.
This brand is great for longevity - I still have sheets and comforters from 2014 and all are in good shape despite my washing machine tending to...
Read moreI just came from the Sleep Number Boynton Beach store and what a fantastic experience. I had a great friend recommend Sleep Number because she has had her Sleep Number bed for ten years and she absolutely loves it.
I got to work with Vince at the Boynton Beach store and he is absolutely wonderful to work with. He knows each bed inside and out and is knowledgeable and meets you exactly where you want to be comfort and bed wise. I needed a very firm Sleep Number and he gave me a few of the best options. I ended up going with the C4 which was so comfortable for what I needed for a very bad lower back and I ended up purchasing two of the most comfortable pillows that are the new True Temp ultimate pillows that are a game changer just trying them out. Your neck will be so happy!!
I highly recommend this store and working with Vince to find the Sleep Number that is right for you as each person is different and they will find the right bed for you . Happy shopping and you will love...
Read more