La Michoacana Boynton — Restaurant in Boynton Beach

Absolutely terrible experience. I was with a 5 year old boy and we got 2 ice creams. The ice cream is in the front of the store. The girl helping us was very unhelpful. She did not offer toppings and the toppings were on the other side and can’t be seen where the ice cream scoops are. We go on the other side to pay and then the boy I am with sees the the toppings. He asked for sprinkles. I saw she wrapped up the ice cream already and I asked for some sprinkles on the side. She said they cost a dollar. I said ok and went to pay at which point she says there’s a 4 minimum for a charge. I said I just bought 2 ice cream’s. She said I can not run a charge for it. Honestly if it was me I would’ve given a 5 year old boy some sprinkles. At that point I told her she should’ve offered toppings before ringing me up. She called the owner and asked her if she could ring up the sprinkles for the dollar on my card and was told no. What happened to customer service? It doesn’t exist here in a desolate mall that needs customers. Well we will...

I stopped going to La Michocana for years because of the service. I decided to give the one at the mall a chance. The girl who has been there twice that I've gone is always nice. I love the ice cream and...

For years I've visited the one in Homestead and now that I've found one close to where I now live, I am beyond happy! Very happy with the service and very...